I wish I could give this site zero stars. It's a pure scam.
I made my first deposit of $100 on March 17, 2025, played, and won $300. However, when I tried to withdraw, my request was rejected. A few hours later, I checked my account, and my balance was suddenly $0. I logged out and tried to log back in, but received a "server error" message.
When I reached out to customer support, they told me to email for login issues. I have yet to receive a response.
Today, I tried logging in again, and now it says "This account is disabled." I contacted customer support over 6 hours ago, but still no reply.
Regarding the bet I placed, I was on the Padova vs US Pergolettese match, betting on over 2.5 goals in the last minutes when the score was 1-1. Padova, fighting for automatic promotion, couldn’t afford to drop any points, especially with title contenders Vicenza winning. I expected them to go all-out attack for that 2nd goal. They ended up winning 2-1 away from home, and with Pergolettese down to 10 men, it felt like a solid bet.
After emailing them about my account being locked, I got a reply that made absolutely no sense and was incredibly unprofessional. Here's the response:
Betcoin Support:
Please list all sites that you placed this bet on. Not being honest would look very bad for you.
Wed 3/19/2025 10:30 PM
You:
Hello, what do you mean by this question?
Wed 3/19/2025 10:33 PM
Betcoin Support:
You bet this market on many sites. Go ahead and list them all here.
Wed 3/19/2025 10:46 PM
You
Betcoin
Wed 3/19/2025 10:48 PM
Betcoin Support:
We will reply within 60 days with the result of your investigation for match-fixing and fraud. If we determine you were lying, it will be obvious that you were doing so to cover up your abusive play and all funds will be withheld. There is no need for you to contact us again during this 60-day period, unless you decide to be honest with us.
If you want to experience the same frustration and disappointment, go ahead and deposit money into this scam site. But do yourself a favor and stay away!
Date of experience: March 19, 2025