Hi, for some reason you seem very upset and quite hasty in your judgement, If I may say. It's perfectly fine; it seems you need to express that verbally. May I know what specifically happened to you?
I understand there was some miscommunication, but on the other hand it is normal that, especially for the first withdrawals, a player needs to use the same payment option as was used for depositing. Could this be the case?
What is the current situation, and is there a way to withdraw? We'll gladly help you. The free complaints are still available for you. Just in case you would need one once more. 😉
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