Hello.
So, it is a casino https://bet9sg.com/. I have never heard about it. To me, the site does not look very convenient. I could not find license info, rules, or conditions nothing. Personally, it sounds risky to me.
These conversation screenshots won't help much, to be honest.
Let me focus on the issue you described:
Since there are no limits stated anywhere on the site, we have no information about the verification and withdrawal process. I'm afraid I won't help you much.
The usual questions, though: When did you submit the withdrawal, please? What is the withdrawal limit at this casino—applicable to this situation?
Meanwhile, I'll get them on the review list.
Αυτόματη μετάφραση: