BC.Game - γενική συζήτηση (σελίδα 2)

Δεν μου δίνουν σημασία, είμαι πιστός παίκτης, πάλεψα για το μόνιμο δικαίωμα που μου έδωσαν άδικα, κανείς δεν μου απαντάει και αν μου απαντήσουν, υποστήριξη στο Βίκο ή μέσω email, με στέλνουν ο ένας στον άλλον και τίποτα απολύτως, μέχρι τώρα, πριν από περισσότερο από μια εβδομάδα.

I believe Kubo's summary explains everything, including the comment about the casino's approach, which I find extraordinary because they eventually stop providing clear answers.

I would not say this is normal.

Hello, what has occurred to you? Frankly, I did not understand the "the permamut that they gave me unfairly" part. Is this about unpaid winnings, perhaps? Don't hesitate to say, please.

It wasn't easy but after almost 3 months, they issued the refund. Won't make the mistake of playing there again. Not a recommended casino.

Hey! Really? I did not expect that but it is certainly great news!

Let's hope this is not going to happen again anywhere. Best of luck elsewhere, of course.

account blocked for over a month now. did absolutely nothing to deserve it. i'm a vip 27 and it's impossible to reach any human support. close to 2000 cad in my account that i can't withdraw. far and away the biggest bunch of scammers in the casino business

No explanation whatsoever about the reason?

That is really not right. I understand your frustration.

they do stuff like this because they know they can get away with it

But no casino should just block a player's account like that. Did they at least tell you why this happened? 

"you submitted a report that you were hacked" . 100% false. recovery team ignores you. complained at askgamblers and casinomeister, ignored me there too. complained here and got "we don't do sportsbooks"

Yes, I'm sorry about that. As far as complaints on our website are concerned, we don't deal with sports betting, which is why you received that response from us.

Is that what the casino told you – "you submitted a report that you were hacked"? So did you do that? 

never submitted anything. and even if i did it doesn't take a month plus to reinstate my account

True, it shouldn't be like that. In any case, we can't help any more than that.