Title: Serious Internal Merchant Fraud & Wrongful VIP Account Suspension by Baji99 Casino.
Dear Community and Senior Management,
I am writing this to publicly expose a severe issue involving internal merchant fraud and the absolute failure of front-line customer support on Baji99.
My Background:
I am not a new or random player. I am a Legend Tier VIP Player who has been consistently active on this platform for over 3 years, generating millions of PKR in volume. No genuine, high-tier VIP player would ever risk their multi-year account, standing, and affiliate network over a single deposit discrepancy.
The Incident:
Recently, I made a legitimate deposit of 1,559 USDT (approximately 445,000 PKR). The funds successfully left my wallet and reached the destination network, backed by unalterable blockchain data and time-stamped proofs.
Where the Fraud Happened:
This is a clear-cut case of Internal Merchant Fraud. The payment processor either suffered a ledger mismatch or intentionally diverted the funds. To cover up their database error, they flagged my transaction.
Instead of escalating this to Higher VIP Management for a manual technical audit, the front-line live chat agents blindly followed the merchant's automated system flag. They trapped me, accused me of using a duplicate slip without providing a single shred of evidence, and suspended my entire VIP account. They even shamelessly suggested that I create a brand-new account, which proves they just wanted to erase my VIP history and financial claim.
Why I am Posting Here:
Baji99's Higher Authority and VIP Management likely have no idea this is happening because front-line support is completely suppressing the issue at their level to protect the faulty merchant.
Standard mediators are stuck in endless loop timers with automated customer support bots. I am putting this on the public forum so that Baji’s Higher Management or Compliance Team sees this, bypasses the compromised chat support, and conducts a manual audit of the merchant ledger. My blockchain evidence is 100% solid, and I demand justice for my missing 1,559 USDT.
Player ID: waleed7654
Status: Legend Tier VIP