I want to warn other players about Arctic Casino. They market themselves as a Pay N Play casino, but my experience was anything but smooth.
I deposited €20, played for a while, made a small profit, and then requested a withdrawal of €20—the same amount I had originally deposited. Despite it being such a tiny withdrawal, it was immediately placed under manual review.
I've been playing at online casinos since 2001, so I'm very familiar with the standard customer support responses and manual verification procedures. When support replied with the usual explanation that withdrawals are reviewed manually, I already knew where this was heading. To me, it's simply a waste of both my time and theirs.
I understand additional checks for withdrawals of €500–€1,000 or more, especially after significant gameplay. But €20? In my opinion, that's completely unreasonable. In today's Pay N Play market, a withdrawal this small shouldn't require a manual review.
I always test new casinos with a small withdrawal before committing to them. Arctic Casino failed that test. As a result, I'll be closing my account and choosing operators that actually deliver the fast Pay N Play experience they advertise.
If you don't mind waiting for your money and dealing with manual reviews over a €20 withdrawal, this casino might be fine for you. For me, it's simply not worth it. There are far better operators available.
Αυτόματη μετάφραση: