AllySpin Casino - γενική συζήτηση (σελίδα 8)

Oh, I wish the support would actually help you resolve this... I'm still wondering whether it would be best to try a different method; perhaps I'm wrong, but to me it seems that you have been trying the same one over again. If that brings no result, I would try something else. I would either ask the casino about recommended steps or directly suggest providing an alternative payment option. I know it's weird that you have to figure out the situation on our own, so I leave that as an idea here.

Δοκίμασα 3 διαφορετικές μεθόδους, τώρα έλαβα 2 αναλήψεις και τώρα θα έπρεπε να λάβω άλλες 2. Απλώς αναρωτιέμαι, όταν υπάρχουν 3 αναλήψεις ταυτόχρονα με την ίδια μέθοδο, μόνο η 1 περνάει, οι άλλες ακυρώνονται και πρέπει να περιμένετε ξανά για να περάσετε από τη διαδικασία.

I agree it seems like the problem is somehow random, or better said, there's no obvious pattern to be found and resolved, and it's weird. I'm sorry to say that again, but this is precisely the time when support should step in and either investigate with you or provide you with a decent solution.

I wish I had one; instead we have to wait again...

Κυρίες και Κύριοι

Κέρδισα 5.000€ μετά από μια κατάθεση 500€ στο Allyspin. (Χωρίς χρήματα μπόνους ή δωρεάν περιστροφές.) Έχω επαληθευτεί πλήρως από πέρυσι και όλα ήταν καλά. Κατάφερα να κάνω ανάληψη μόνο 500€, κάτι που μου φάνηκε περίεργο. Τώρα έχω τρεις εκκρεμείς αναλήψεις συνολικού ύψους 1.500€. Υπέβαλα το αίτημα στις 4 Ιουλίου 2026 και, σύμφωνα με τους όρους και τις προϋποθέσεις, θα πρέπει να διεκπεραιωθεί εντός 72 ωρών. Μέχρι τις 16 Ιουλίου 2026, δεν έχω λάβει ακόμη χρήματα και το καζίνο συνεχίζει να κολλάει. Θα εκτιμούσα οποιαδήποτε βοήθεια.

Good day to you.

I understand that the casino most likely has not provided a reasonable explanation for such a delay, so it seems like stalling because no additional verification was initiated and the circumstances are just unclear. Close enough?

In those situations I always vote for logging an official complaint. Without delay, it starts with this link. 👈👈

Are you up for the complaint, please?

paypal is not an option for ireland

Thanks for the message. I know you mentioned this a few weeks ago as well, and I asked our team about it.

Of course, if a payment method isn’t available to all players, we don’t list it in our review. However, I was told that payment methods cannot be configured based on individual countries. So, for example, if PayPal is available in 50 other countries that the casino accepts players from, PayPal will still be shown as an available payment method, even though players from another 20 countries may not actually be able to use it, including perhaps your country.

If payment methods could be configured separately for each country, then it wouldn’t be displayed for players who couldn’t use it.

I am currently waiting for a withdrawal to be processed, and it has now been 4 days without receiving any concrete information about when my funds will actually be paid.

I have contacted customer support multiple times during this period, but I have not received a clear explanation for the delay or a specific timeframe for completion. Instead, I have repeatedly received generic responses asking me to be patient and stating that the relevant department is processing the request.

I understand that withdrawals can sometimes require additional processing time, but after 4 days I would expect a meaningful update, particularly when I have specifically asked for information about the status of my withdrawal.

I also requested a temporary 24-hour freeze on my account because of concerns about irresponsible gambling. I did not request that my account be permanently closed. My concern is that I should still be able to receive clear information regarding my pending withdrawal and access the relevant account information without being given generic responses.

At this stage, I am simply looking for transparency and a concrete answer regarding:

● The current status of my withdrawal

● Why it has taken 4 days

● When I can realistically expect the funds to be processed

● Whether there are any outstanding requirements from me

I hope someone from the casino’s support or complaints team can properly review the situation and provide a specific response rather than another generic message.

It's reasonable to want to know whether anything is needed from you, especially when support keeps sending the same response.

At Casino Guru, we generally allow up to 14 days for withdrawals and verification, so four days is still within that timeframe. For now, I'd keep the withdrawal pending and give the casino more time. Has your account verification already been completed?

Regarding the 24-hour break, the casino should still communicate with you about your pending funds while access is restricted. You shouldn't need to resume gambling to receive updates or have a valid withdrawal processed.

Has AllySpin explicitly told you that your account is permanently closed, or is access currently restricted without a clear explanation? You mentioned that you only requested a temporary freeze, so it would help to understand what action they actually took.

If the withdrawal remains unpaid after 14 days, let us know so we can assess the next step.