πριν από 8 μήνες
No, did you contact swipez the payment method that took your money? I just emailed every week and they randomly gave me a refund
πριν από 8 μήνες
Wrote all emails on the website
πριν από 8 μήνες
Yeah true I can imagine they've had alot by now
πριν από 8 μήνες
Fantastic! Thanks for letting me know. I’ll keep following up then
ΑπάντησηΑναφορά1
πριν από 8 μήνες
Did you need proof of purchase? Order number anything?
πριν από 8 μήνες
Στην περίπτωσή μου, όχι. Απλώς χρησιμοποίησα τα email που έστειλα στη Najada, στα οποία δεν απάντησαν ποτέ, και αυτό ήταν αρκετό. Στην αξίωσή μου, δήλωσα ότι η επιχείρηση δεν παρέδωσε ποτέ τίποτα, και αυτό ήταν όλο.
Αυτόματη μετάφραση:
πριν από 8 μήνες
Hi could you please tell me what you wrote to them i have alsow send many mails they awnser 1 time but then never came back?…
ΑπάντησηΑναφορά1
πριν από 8 μήνες
I just said fraudulent transactions I need a refund immediately gave the last four digits of my card number and my full name said otherwise the police will be involved and my bank will investigate them. Also on their website. They have a Czech Republic email address. I copied them in as well, and I think what they do is investigate them as well. I heard no response except from an automated email from the Czech Republic email address and then within three weeks, I’ve got a full refund still haven’t had any emails of confirmation or anything but I’ve got my money back.
ΑπάντησηΑναφορά1
πριν από 8 μήνες
Could you pleas email me what you wrote if its okej? My mail i [email protected]
ΑπάντησηΑναφορά1
πριν από 8 μήνες
Hi Heather what transactions have you got with them ?
πριν από 8 μήνες
Can anyone help Ownrwallet are just ignoring all my emails 12 days ago they said they are looking into it once I provided card details since blanking all emails
πριν από 8 μήνες
Hi Chloe I don’t suppose you still have that Czech email address do you? TIA
πριν από 8 μήνες
All 3 emails are on this page on the website https://swipez.eu/complaints-disclaimer
πριν από 8 μήνες
ΑπάντησηΑναφορά1
πριν από 8 μήνες
But aren’t they the ones processing all those strange companies on the statement that are listed under Czech Republic, Prague?
πριν από 8 μήνες
I have no clue all I know is I got a refund
πριν από 8 μήνες
Feel free to email me [email protected]
Leoca79
πριν από 8 μήνες
No nothing, total refusal
πριν από 8 μήνες
Hey Kishen, might be able to help- my email is [email protected]
πριν από 8 μήνες
In there terms it states complaints have to be resolved within 14 days
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