Hello,
Thank you for contacting us.
Further to your correspondence, your Winner Island account has now been suspended. You will no longer be able to play games or access the chat function.
Please note that when you opened your Winner Island account, you agreed to the Terms & Conditions outlined on our website https://winnerisland35.com/en/terms-and-conditions
In particular, clause 4.1.2 of our Terms & Conditions clearly states that "You are solely responsible for determining whether your accessing and/or use of the website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted".
Pursuant to the above, please be advised that the refund request will not be processed.
We hereby reserve our right to respond to any possible legal proceedings against initiated against us in accordance with applicable laws.
This is one I had which is kinda threatening. Not sure whether to pursue this or not
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