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Hello, this casino is a joke. I open a account and deposit USDT money. I try to login a hour later to play, seeing my account disabled. I email the casino why my account is closed and I want my deposit back.
I get a reply back with no explanation why my account got disabled. But with the message:
To process the refund, we kindly ask you to provide us the following documents: Selfie with ID, ID, proof of address paper. I think oke strange but I just want my money back soo I sent them what they want. This was 2 weeks ago.
I sent them another email with my Crypto address to sent back the money. Then they told me they will sent the money back soon.
I write them 6 days ago I not received anything, where is my money. They reply back with nonsense answer....
We want to assure you that your Information has been escalated to the relevant department for a thorough review.
Watch out with this casino they will take your money and close your account, I will update my review ones I finally get it
I get a reply back with no explanation why my account got disabled. But with the message:
To process the refund, we kindly ask you to provide us the following documents: Selfie with ID, ID, proof of address paper. I think oke strange but I just want my money back soo I sent them what they want. This was 2 weeks ago.
I sent them another email with my Crypto address to sent back the money. Then they told me they will sent the money back soon.
I write them 6 days ago I not received anything, where is my money. They reply back with nonsense answer....
We want to assure you that your Information has been escalated to the relevant department for a thorough review.
Watch out with this casino they will take your money and close your account, I will update my review ones I finally get it
- I finally got my deposit sent back after 18 days of waiting..
- Waiting 16 days+ already for my refund from my deposit
- I made a account and deposit money then they disabled my account with no warning...
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