Αξιολογήσεις του χρήστη arbaz143

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πριν από 1 έτοςΠρωτότυποΜετάφραση
one of the worst site i have ever seen when it comes to verification, customer support and withdrawals. i have created account on 4rabet in 3-4 years ago and single deposit was there so now in recent 6 month i have been active there and made soo many deposit and withdrawals. i know everywhere kyc is necessary but on 4rabet it's very lengthy they need bank statement, id card front back , selfie with id card and a selfie with id card holding paper in which you should write you login credentials like gmail and "4rabet" date and time. i know this is normal but they ask for video where you go to your bank app/site and showing your profile and outgoing transaction of deposit then why they take bank statement amongst this take ask for a video in which you holding your id card and logging in to your 4rabet account 😂. that is it and verification may take upto 15 days i have apply it on 1st September and my account got verified by today 14 September but still my withdrawal not processed yet. let's talk about customer support when you ask for help they are not helpful only repeated replies you gonna receive. one of the worst thing after verification you can only placed max 5k withdrawal in 24 hours in. in 1+1+1+1+1 parts it means if you have 1L you need to wait for 20 days to get in your bank and 15 days for account verification.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • only this is large variety of games but nowadays everywhere you find common
  • nothing
  • customer support
  • lengthy verification
  • delay withdrawals
4raBet Casino
πριν από 8 μήνες
Hello Mister Arbaz, the delay was because you did not immediately send all the necessary documents, and we had to request our support again and again to carry out the entire verification process. We have taken your feedback into account and will do everything possible to make the verification process and communication with support easier and faster. If you have any questions, please contact us at this nick @help4rabet_support in Telegram or to our email address help@4rabet24.com!

4Rabet Team Support.
πριν από 1 έτοςΠρωτότυποΜετάφραση
one of the worst site i have ever seen in my life guys please do deposit on your risk because you may face issue which i faced like late deposit, late withdrawal, site hanging, bonuses not crediting on time , you may contact customer support for bonus everytime you deposit even if you applied promocode while depositing, sometimes site will not show you wagering to loss your money , verification issue if you are fully verified and win big it will ask you for again and again documents and giving error till your account blocked , one of the cheapest thing when you win in live casino it may struck and when you submit a complaint for it, it will take eternity to take your wining crediting i am also waiting for my wining since 8 days don't believe this type of shit site
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • is nothing good in this site it's an trap
  • i cannot write too many negative because whole site and system is bad
BlueChip Casino
πριν από 1 έτος
Dear Arbaz143,

We appreciate your feedback.

Firstly, we want to apologize for keeping you waiting with verification of your account and funds withdrawn. At BlueChip, we take safeness of our player's winnings seriously, and therefore, it is necessary to complete the verification process ahead of processing your payout transaction.

As for your game winnings issue, we would like to inform you that this problem was forwarded to the game provider for further processing, and it needs more time to be processed. Unfortunately, not all depends on us in this case.

Nevertheless, as we see, you decided to cancel your withdrawal, play the funds and close your account in our casino. While we respect your decision to leave our casino, we would like to emphasize that we continuously strive to enhance the gaming experience and provide top-notch customer service for our players. We will carefully review your feedback internally and make the necessary improvements to better serve our valued players.

Wishing you all the best in your future endeavors.

Best regards,
BlueChip Customer Care manager
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