πριν από 2 έτηΠρωτότυποΜετάφραση
one of the worst site i have ever seen when it comes to verification, customer support and withdrawals. i have created account on 4rabet in 3-4 years ago and single deposit was there so now in recent 6 month i have been active there and made soo many deposit and withdrawals. i know everywhere kyc is necessary but on 4rabet it's very lengthy they need bank statement, id card front back , selfie with id card and a selfie with id card holding paper in which you should write you login credentials like gmail and "4rabet" date and time. i know this is normal but they ask for video where you go to your bank app/site and showing your profile and outgoing transaction of deposit then why they take bank statement amongst this take ask for a video in which you holding your id card and logging in to your 4rabet account 😂. that is it and verification may take upto 15 days i have apply it on 1st September and my account got verified by today 14 September but still my withdrawal not processed yet. let's talk about customer support when you ask for help they are not helpful only repeated replies you gonna receive. one of the worst thing after verification you can only placed max 5k withdrawal in 24 hours in. in 1+1+1+1+1 parts it means if you have 1L you need to wait for 20 days to get in your bank and 15 days for account verification.
- only this is large variety of games but nowadays everywhere you find common
- nothing
- customer support
- lengthy verification
- delay withdrawals
4raBet Casino
πριν από 2 μήνες
We sincerely apologize for the frustrating experience you've had — this is far from the standard we aim to maintain at 4rabet. Your feedback about the lengthy KYC process, video requirements, and withdrawal limits has been noted, and we understand how excessive and inconvenient it must have felt, especially for long-term users like you.
While we’re committed to ensuring security and compliance with financial regulations, the process should be clear, reasonable, and timely — and we clearly fell short here. The delay in both verification and withdrawals, along with unhelpful customer support, is unacceptable.
We're currently reviewing our KYC and withdrawal policies to improve transparency, speed, and user experience. Please allow us another chance to assist — if you're willing, contact our support team again and mention this situation so it can be escalated appropriately.
We truly appreciate your patience and your detailed feedback — it's critical in helping us improve.
While we’re committed to ensuring security and compliance with financial regulations, the process should be clear, reasonable, and timely — and we clearly fell short here. The delay in both verification and withdrawals, along with unhelpful customer support, is unacceptable.
We're currently reviewing our KYC and withdrawal policies to improve transparency, speed, and user experience. Please allow us another chance to assist — if you're willing, contact our support team again and mention this situation so it can be escalated appropriately.
We truly appreciate your patience and your detailed feedback — it's critical in helping us improve.
