WikiLuck Casino - Ο παίκτης πιστεύει ότι η ανάληψή του καθυστέρησε.

Hello, I confirmed a withdrawal of €1250 on October 20th, 2025. Today is October 28th, 2025, and the live chat tells me they can't give an exact time because it varies from bank to bank. I've uploaded all my documents and they just won't process my withdrawal. Stay away from WIKILUCK. Unfortunately, I can't say if it's a scam, but as long as I'm waiting and have no active contact, there's no help. They also wrote to me via email today at 7 p.m., 24 hours have passed, no sign, nothing. If anyone can help me, I would be very grateful. Maybe you can warn other people and, with your help, sue this casino if it really is a scam so that it disappears from the internet. Please, if anyone can help, I'm very grateful.

Guten Tag ich habe bereits am 20.10. 2025 eine Auszahlung bestätigt 1250€ heute ist der 28.10.25 und der Live Chat sagt mir sie können keine genaue Zeitangabe geben weil es alles Variiert von Bank zu Bank., alle Unterlagen hochgeladen und die verarbeiten einfach meine Auszahlung nicht., Finger weg davon WIKILUCK, ich kann leider nicht sagen ob es eine Betrugsmasche ist aber solange wartezeit und keinen aktiven Kontakt keine Hilfe haben die auch per Email angeschrieben heute um 19.00 uhr 24 Stunden vorüber kein Zeichen und nichts., wenn mir jemand da helfen kann wäre ich sehr dankbar um eventuell andere Leute zu warnen und dieses Casino mit Hilfe wenn es sich tatsächlich um Betrug handelt mit euer Hilfe verklagen so das es aus dem Netz verschwindet., bitte wenn jemand helfen kann bin sehr dankbar geht für mich um sehr viel Geld dort

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Dear Papagei90,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear Papagei90,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Papagei90,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Attila