Slot Madness Casino - Ο παίκτης ισχυρίζεται ότι η πληρωμή καθυστέρησε.

On July 16th I redeemed 45free, then it was denied. On July 17th a coupon reversal of $356.62 was takin from the free chip. Today I deposited $30dollar in litecoin and requested to withdraw 500. They cancelled it then a manager withdrawl of $470 was approved. When I asked what that meant they said it was because it was winnings from fr

Free chip and I said no it wasn't. The $356.62 was already deducted a couple days ago. I made a deposit. Then they said I made multiple attempts to use free chips and I didn't. Then they said it's because I have more than one account. I don't. They're just looking for reasons to not pay. 

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Dear Samibabi333,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I am all good. I can upload screen shots showing I am verified with that casino. Withdraw through coindraw is supposed to be instant they say but cancelled it. It's supposed to be instant within minutes. I'm verified. I made a deposit like I'm supposed to. Won money and they have several excuses not to pay out. I didn't do anything wrong. Now when I log in to my account it shows no balance 0.00. That's not right.