Dafabet Casino - Η κατάθεση του παίκτη εξακολουθεί να εκκρεμεί.

I made a deposit of ₹10,000 to my casino account using Umbrah Wallet UPI on 19 August 2026 at 10:45:14 PM.

The transaction details are:

Transaction ID: 526383804

Transaction amount: ₹10,000

Transaction date: 19/08/2026 10:45:14 PM

Transaction type: Deposit

Payment method: Umbrah Wallet UPI

Current status: Pending

The amount has been debited/initiated through my payment method, but the deposit is still showing as pending and has not been credited to my casino account.

I have contacted the casino regarding this issue and would like assistance in resolving the pending deposit. I request that the casino either credit the ₹10,000 deposit to my account .

I can provide the payment confirmation, transaction details, screenshots of the pending deposit, and any correspondence with the casino as evidence.

Please investigate this matter and help me obtain a resolution.

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Dear Vamsee,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Hello, I contacted the payment provider regarding Transaction ID 526383804. They confirmed that the payment was successfully processed: the amount of ₹10,000 was debited from my account and credited to the beneficiary account.

The UPI QR code used for this payment was the QR code provided by Dafabet. Therefore, please verify the transaction on your end and credit the ₹10,000 deposit to my Dafabet account.

Transaction details:

Transaction ID: 526383804

Date: 19/08/2026 at 10:45:14 PM

Amount: ₹10,000

Transaction Type: Deposit

Status shown: Failed

From: Umbrah Wallet UPI

To: Casino

Please investigate this transaction with your payment provider/beneficiary account and resolve the issue as soon as possible.

Hello Support Team,

I am raising a formal complaint regarding two deposit transactions that have still not been credited to my account. It has been 4 months, and despite waiting and following up, the issue remains unresolved.

₹17,000 – Transaction ID: 499383801 – 23/03/2026, 10:19 PM – Still Pending

₹1,000 – Transaction ID: 499263543 – 22/03/2026, 08:43 PM – Still Pending

Both payments were successfully completed from my end, but they are still showing as pending on your side. I am submitting all the available payment proofs and transaction details for your verification.

I have already waited for four months, which is an unreasonable amount of time for a deposit issue to remain unresolved. Please urgently verify these transactions with your payment provider and credit the total ₹18,000 to my account, or provide a clear written explanation of where the funds are and why they have not been credited.

Please treat this as a formal complaint and provide a resolution without any further delay.

Thank you.

The transaction details are:

Transaction ID: 526383804

Transaction amount: ₹10,000

Transaction date: 19/08/2026 10:45:14 PM

Transaction type: Deposit

Payment method: Umbrah Wallet UPI

Current status: Pending

THIS ISSUE HAS BEEN RESOLVED. I got my funds in my wallet. Plz solve my other deposit issues

Hello Vamsee,

We would like to update you that due to Tomas, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Tomas has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Tomas will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Vamsee,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Tomas