Casinia Casino - Ο παίκτης βιώνει ελάχιστα κέρδη στο καζίνο.

At this Casinia, winning is IMPOSSIBLE. For example, with games from the provider Endorphina, when betting 40 cents or 10 cents at other casinos, I would win about ten times more. Even with the same winning position on the slot, for instance, on Joker Stoker betting 40 cents (the minimum), every win only gave a few cents, at most one euro. This is the case with other games I regularly play, where at other casinos, I win twenty times more. I wonder why the winnings are so low compared to other casinos... but the betting amounts are the same. If you complain, they offer you a bonus or free spins... but they're not very helpful because the winnings are small, and you can never withdraw despite claiming they don't make a fuss about KYC like other casinos. However, the winnings are practically insignificant. Why, if the games are the same? Again, with the same betting amount on Crown Coins or Joker Stoker, I would win less than I bet, even when there was a win! I can mention all the games I played, and it's always the same. Always minimal winnings.

In questo Casinia le vincite sono IMPOSSIBILI . Faccio un esempio dei giochi del fornitore endorphina , puntando 40 centesimi o 10 cent in altri casinò avevo vincite tipo dieci volte di più . Anche con la stessa posizione di vincita della slot sono arrivata ad esempio a joker stoker a puntare 40 cent ( il minimo ) e ad ogni vincita c era solo qualche centesimo massimo un eur . Così gli altri giochi dove gioco abitualmente massimo 5 eur dice in altri casinò vinci venti volte di più . Mi domando perché vincite così basse rispetto gli altri casinò … però le puntate di gioco sono le stesse . Se ti lamenti ti offrono poi un bonus o giri gratis … ma a poco servono perché le vincite sono piccole e non arrivi mai a prelevare nonostante ducano non fanno storie come altri casinò nel chiedere KYC ma praticamente le vincite sono misere . Perché se i giochi sono gli stessi ? Ripeto con la stessa puntata di gioco in crown coins o joker stoker vincevo meno di quanto puntavo anche quando c era una vincita ! E posso menzionare tutti i giochi a cui ho giocato che sono sempre gli stessi . Sempre vincite minime

Dear DeliaSole,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Dominika

I can probably show that they have games with a LOW RFT. and I can assure that the same games have a high RFT in other casinos.

Many wins are lower than the amount you bet and this doesn't seem very normal to me. It's obvious that someone loses.

Probabilmente io posso mostrare che loro abbiano giochi con un RFT BASSO. e Posso assicurare che gli stessi giochi hanno un RFT alto in altri casino.

Molte vincite sono inferiori a quanto punti e questo non mi pare tanto normale. ovvio che uno perda

Dear DeliaSole, have you managed to gather any supporting evidence that indicates something unfair is happening? Unfortunately, without this evidence, we won’t be able to assist you further and might have to reject your complaint.

Dear Dominica, there are also comments from many people who say their games are manipulated by their own server and in fact the winnings are always very low so that no one can withdraw.

I can only send payment history.

But if you don't support me, what can I do?

In your opinion, is it normal to always lose with a thousand euro deposit and not withdraw even a cent?

I don't even understand how you can put a high index on this mess. Just look at the comments of the players, everyone says it's a scam site. You have to explain to me how you can put a high index on yourself.

Gentile Dominica, ci sono anche i commenti di tanta gente che dice i loro giochi sono manipolati da un server proprio e infatti le vincite sono sempre bassissime in modo che nessuno possa prelevare.

Io posso solo inviare la cronologia dei pagamenti.

Ma se voi non mi supportate io che posso fare.

Secondo lei perdere sempre con mille eur di deposito e non prelevare neanche un centesimo è normale ?

Non capisco neanche come facciate ad aver messo un indice alto a questo casinia. Basta vedere i commenti dei giocatori , tutti dicono che è un sito truffa. Me lo dovete spiegare come fate a mettervi un indice alto.

Dear DeliaSole, I understand how frustrating this situation must be for you. However, without supporting evidence that something unfair is happening, we are unable to assist further. We require concrete proof to take any action.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future. If you collect any supporting evidence, you can reopen this complaint at any time.