BetItAll Casino - Ο παίκτης ανησυχεί για την άδεια του καζίνο.

This Casino has a FAKE LICENSE AND I HAVE PROOF NOW, I have reported them

Detta Kasino har FALKS LISENS OCH JAG HAR BEVIS NU, jag har anmält dom

Dear maroun2021,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I would like to emphasize that you were checking the casino's URL with a website that belongs to a completely different license. Please understand that there are a few sub-licenses that Curaçao offers. You contacted the Curaçao eGaming, however, this casino has an Antillephone License N.V. Although both are authorized by the same government, they are not the same.

I checked the license seal of this casino, and rest assured that the license is active and valid. Please, see here:

You can even check the validator yourself here via this link.

Please, let me know if there is anything else I could help you with, otherwise, I will reject this complaint.

Thank you for your understanding.

Best regards,

Kristina

The reason I check their license is because it doesn't say anything on their website anywhere that it's antelope license, it says curaco egaming at the bottom of the page, then this casino has not only me who says it now with probably one of the worst rtp I ever seen which is amazing they are allowed to be online with lisen.

Anledningen till att jag kolla upp deras lisens är för det står inget på deras hemsida någonstans att det är antilopp lisens, står curaco egaming längst ner i sidan, sedan har detta kasinot inte bara jag som säger det nu med nog en av de sämsta rtp jag någonsin sett vilket är otroligt att de tillåts vara online med lisen.

Thank you very much for your reply, maroun2021. Please note that the license validator can be found at the bottom of the website:

Furthermore, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. 

Dear maroun2021,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.