Καλημέρα Romi, αυτό ακριβώς είναι το θέμα, δεν είμαι σίγουρος ποιος το έκανε.
Επιτρέψτε μου να εξηγήσω καλύτερα, έχοντας μιλήσει με τη βοήθεια πολλών τοποθεσιών. Όλοι συμφωνούν για την ημερομηνία έναρξης του αυτο-αποκλεισμού (15-11-2021) και τη λήξη του (Σεπτέμβριος 2022) αλλά όλοι μου λένε ότι το αίτημα έγινε σε άλλον αντιπρόσωπο.
Μόνο ένας ιστότοπος (bwin) μου είπε ότι τερμάτισαν τον αυτο-αποκλεισμό τους στις 16-05-2022 (ακριβώς 6 μήνες μετά την έναρξη του) αλλά δεν έχω αποδείξεις ότι ήταν αυτοί και δεν θέλουν να μου στείλουν στοιχεία . Η περιπλοκή είναι ότι δεν έχω πλέον πρόσβαση στη διεύθυνση email που είχα συσχετίσει με τους λογαριασμούς
Όπως έλεγα, όλοι οι άλλοι ιστότοποι συμφωνούν με το τέλος του αυτο-αποκλεισμού τον Σεπτέμβριο του 2022
Νομίζω ότι το πρώτο βήμα είναι να καταλάβω (ίσως από τον adm;) ποιος τερμάτισε τον αυτο-αποκλεισμό μου ή να ζητήσω από την Bwin ένα ίχνος του αιτήματός μου ανάκλησης, κάτι που είμαι σίγουρος ότι δεν το έκανα.
Ευχαριστώ και πάλι
Good morning Romi, this is exactly the point, I'm not sure who did it.
Let me explain better, having spoken with the assistance of many sites. Everyone agrees on the start date of the self-exclusion (11-15-2021) and its end (September 2022) but everyone tells me that the request was made to another dealer.
Only one site (bwin) told me that they ended their self-exclusion on 05-16-2022 (exactly 6 months after it started) but I don't have proof that it was them and they don't want to send me evidence. The complication is that I no longer access the email address I had associated with the accounts
As I was saying, all other sites agree with the end of self-exclusion in September 2022
I think the first step is to understand (perhaps from adm?) who terminated my self-exclusion, or ask Bwin for a trace of my revocation request which I am sure I did not do though
Thanks again
Buongiorno Romi, il punto è proprio questo, non sono certo di chi sia stato.
Mi spiego meglio, avendo parlato con l'assistenza di molti siti. Tutti concordano sulla data di inizio dell'autoesclusione (15-11-2021) e sulla relativa fine (settembre 2022) ma tutti mi dicono che la richiesta sia stata fatta su altro concessionario.
Solo un sito (bwin) mi ha detto di aver terminato loro lautoesclusione il 16-05-2022 (6 mesi esatti dopo l'inizio) ma non ho le prove siano stati loro e loro non vogliono mandarmi evidenze. La complicazione è che non accedo più alla mail che avevo associata ai conti
Come dicevo, tutti gli altri siti concordano con la fine dell'auotesclusione a settembre 2022
Il primo passo penso sia capire (forse da adm?) chi ha terminato la mia autoesclusione, oppure chiedere a Bwin traccia della mia richiesta di revoca che sono certo però di non aver fatto
Grazie ancora
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