Decode casino has alot of withdraws they voided

I have gone through hell trying to claim what I won.Telling me I broke the 10 max rule by betting over 10.00.Whats funny is how did I do this?As most of you know all games are capped at max amounts endless you dep without a coupon or bonus.38.40 44 times on blazing buffalo extream game.Go look at that games max bet and max bet on reel deal is 10.00 but casino says it was 24.00 and it was 2.00.Is 2.00 bet 24.00 in pounds or something and 1.20 is 38.40 in pounds or something.This might be the problem.But I have no idea and I'm pissed that everyone is blind except my friends.Even by best friend rene on storage wars is a pro poker player.So he knows the rules like I do.

It's a bit of a tricky situation; I had to read it more than once because I felt like I didn't quite understand it.

Just to be sure, though, were you playing without a bonus? That's probably pretty important. So you're saying you didn't break any rules, right?

Since you've filed a complaint, our team will look into it.

Nope never had.If anyone can place a 38.40 bet on blazing buffalo extream,I know for a fact you cant.Max bet on this game is 30.00 so how in the hell was I able to bet that.Bunch of crooks and this site gives them 5 stars when it's a cheating,lieing casino And they don't deserve a thing..Goto. https://youtu.be/jetdAYeI15o?si=MR2_eAZ8YwFXfn0d

Watch my recorded video of me playing the game and what I was betting.This was a no max cashout 100% bonus.ALSO I know the rules on all sites and been playing 22 years.This is the first time I've been accused of betting an amount that is impossible to bet.If you guys don't see it,well go learn some shit.All my friends see what thier saying.Unless betting 1.20 is 38.40 in pounds or some other currency.

Thanks for the reply. Well, if you have a video of the game you played, I think it will help our team make a decision. I don't really understand why the casino would say your bet was 38.40. Did you send them this video as well? Is it also in your game history as you described?