RubySlots is the worst.

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So, at this point I have no reason to believe this pretend casino will ever be legit. It's the nightmare they are for anyone that plays there. I have just under $400 in winnings that Ruby Slots is playing the stalling game on withdraw. Get this, this cheap, unlicensed bunch of thieves has prevented me from playing at all by setting every game to load...but not open. For 8 days straight now, I can log in select a game and it stalls 100% Can't get any response to email. It's at that point where they want the traditional $10 Bitcoin deposit from me which they will gladly take, leaving me unable to cash out for some ridiculous reason. Laughing all the way to their bank.

Daniel

lowetacarroll9

Senior Product Manager

lowetacarroll9

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Hi, I'm sorry to hear about the hassle. Isn't it possible it's just a technical issue? Please, try to use another internet browser and additionally, try another device. If it still gets stuck, then I believe they really blocked the games for you, but it's hard to guess for now.

nanosioannis6

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Πράγματι αυτό το καζίνο είναι απατεώνες.Μου δώσανε προσφορά 350 περιστροφές. Ολοκλήρωσα τον τζίρο και στο τέλος κερδισα 27,33$. Για να κάνω ανάληψη μου ζήτησαν και ταυτοποίηση να καταθέσω σε κρυπτονομισμα 10€ και στην συνέχεια μου έγραψαν οτι χωρίς υποχρέωση τζίρου μπορώ να κάνω ανάληψη μέσω waller crypto. Έχουν παρέλθει 20 ημέρες και χρήματα δεν έχω δει στο λογαριασμό μου.

Έγινε επεξεργασία

Jaro

nanosioannis6

Forum and Reviews Administrator

nanosioannis6

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Hi, it would annoy even me to have to wait that long after meeting all the bonus conditions. Does the casino not communicate with you at all or does it just give you the same answer?

Either way, in your case I would file a complaint and our team will try to help you.

What do you think, will you go for it, if so here is a link where you can open a complaint.

I'll keep my fingers crossed that you get your money.

nanosioannis6

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Η μόνη απάντηση που δίνει είναι : " Θα απαντήσουμε στο μήνυμα σου εντός 72 ωρών,λόγω φόρτου εργασιών" ,χωρίς να απαντούν στην συνέχεια καθόλου

Jaro

nanosioannis6

Forum and Reviews Administrator

nanosioannis6

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So that's a little of what they told you, so I would definitely go with what I recommended and I've added a link to the complaint where you can open it. Our team will try to help you and see if we can find out more.

Do you think you'll go for it?

nanosioannis6

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Αυτή είναι η απάντηση των απατεώνων

"Ζητούμε συγγνώμη για την όποια ταλαιπωρία προκληθεί.

Όπως ανέφερα, το The Welcome Free Chip υπόκειται σε περιορισμούς χώρας και, δυστυχώς, παίζετε από μια περιοχή όπου δεν μπορείτε να εξαργυρώσετε μια ανάληψη με αυτήν την προσφορά. Ωστόσο, μπορείτε να καταθέσετε πραγματικά χρήματα στον λογαριασμό σας για να παίξετε και να κάνετε ανάληψη"

Κατάθεση δέχονται ,αλλά τα χρήματα που κέρδισα και 10€ που κατέθεσα δεν τα δίνουν....

Radka

nanosioannis6

Social Media & Community Specialist

nanosioannis6

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So, are you about to submit the complaint then? Seems like you overlooked the last Jaro's post. Think about the option, please.

Troywatkins

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Rubyslots.com im having the worst time ever with withdrawal from this sick company they have given me a runaround for over a week constantly pushing for all my bank info they took my money through E-transfer they should be able to give my money back same way it is the worst site ive ever dealt with ive literally spent hours on the phone trying with them just flipping around with there stall tactics im asuming hoping i will give up i was told you could possibly help file

Radka

Troywatkins

Social Media & Community Specialist

Troywatkins

πριν από 1 μήνα

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Hello, that must be hard.

Did I understand correctly that you have been struggling with verifying your payment method or the banking account so you are not yet allowed to withdraw?

Why does banking info seem to be the issue, do you know? Once we identify the problem, we can try to resolve it, I'd say.

Troywatkins

Radka

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Radka

πριν από 1 μήνα

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After runaround after runaround and hoop after hoop they i guess have accepted that they owe me $481.81US but they now want me to use wire transfer which takes for ever and costs me money

When they have E-transfer for deposit so how the hell can they not be able to pay my money to me in that fashion like what reputable casino cant do etransfer its 2025 and it is definitely not safe giving bank info and etransfer only needs RBC and my email [email protected] so much easier its not right if you could help that would be amazing even though its not much especially at this time of year

Radka

Troywatkins

Social Media & Community Specialist

Troywatkins

πριν από 1 μήνα

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Well, fair question.

Perhaps it is because of the availability of payment providers in your country. This casino, if I'm not mistaken, is an offshore company without a local license.

In any case, under such circumstances, I'd take whatever option is available and be done with that.

Unfortunately, we have no control over the casino's payment options. 🙁

RubySlots is the worst.

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