Rocket pot owe 190k

Social Media & Community Specialist

πριν από 1 έτος

ΑρχικήΜετάφραση

Hello dannybarter1, this is not a pleasant situation at all. Haven't you make even a little research before starting playing? I understand that you followed the video stream. Maybe even I wouldn't have thought of it at that moment. 🤔 We repeat here on our Forum several times to the players that before they start playing they should get familiar with T&C of the casino and to know if their country is restricted or not.

file

As you can see here, casino has very bad reputation by Casino Guru rating. 🙁 I see you have already submitted the complaint, which was a good step👍. Let's see now if our complaint team will be able to help you. I wish you a good luck.

Προχωρημένος αρχάριος

Ηνωμένο Βασίλειο

πριν από 1 έτος

ΑρχικήΜετάφραση

Yes I no it’s terrible the streamers from the uk tell you if you want to gamble use rocket pot and type in there affiliate code which I did a year ago , these guys are promoting this website to the uk audience every day , and when I complained to the streamer he said well I know loads of people from the uk that have been payed by Rocketpot and dismissed my complaint

Προχωρημένος αρχάριος

Ηνωμένο Βασίλειο

πριν από 1 έτος

ΑρχικήΜετάφραση

What makes me laugh is these guys are from the uk playing on this platform and there obviously getting paid

Μαθητευόμενος

Ελβετία

πριν από 1 έτος

ΑρχικήΜετάφραση

Καλημέρα, αφού ακολουθώ τον γκουρού του καζίνο, επιλέγω μόνο τις σκέψεις τους και ήμουν τυχερός που με βοήθησαν αυτοί οι κύριοι να ανακτήσω ένα κέρδος από τα φεγγάρια του καζίνο που μου αρνήθηκαν, ευχαριστώ

Αυτόματη μετάφραση:

Social Media & Community Specialist

πριν από 1 έτος

ΑρχικήΜετάφραση

Yes I no it’s terrible the streamers from the uk tell you if you want to gamble use rocket pot and type in there affiliate code which I did a year ago , these guys are promoting this website to the uk audience every day , and when I complained to the streamer he said well I know loads of people from the uk that have been payed by Rocketpot and dismissed my complaint

πριν από 1 έτος

ΑρχικήΜετάφραση

I just want to mention that every streamer that offers an affiliate link simply wants anybody to use this link and register in the casinos, meaning - it's a hell of an advertisement. Keep that in mind every time you're watching streams, please.

I'm sure there are honest streamers out there as well, they usually place reasonable stakes and their balance is not sky-high day after day. 🤔

I hope the complaint will get resolved soon but would be good to check every casino in advance, don't have to check it here, just check it somewhere. 🙂

Προχωρημένος αρχάριος

Ηνωμένο Βασίλειο

πριν από 1 έτος

ΑρχικήΜετάφραση

Is there any legal route I can take as 190,000 is a lot of money to lose out on

Social Media & Community Specialist

πριν από 1 έτος

ΑρχικήΜετάφραση

For now, I would wait for the complaint to reach some decision. It's too soon for such debate, I guess.

Try to be patient, please.

Μαθητευόμενος

Ελβετία

πριν από 1 έτος

ΑρχικήΜετάφραση

Υπομονή φυσικά, όταν πρέπει να πληρώσουν ακόμη και πάνω από 1000 ευρώ, κάνουν πολύ δρόμο προσπαθώντας να σε εξαπατήσουν ακόμα και στην υπομονή

Αυτόματη μετάφραση:

Προχωρημένος αρχάριος

Ηνωμένο Βασίλειο

πριν από 1 έτος

ΑρχικήΜετάφραση

file file

they offered to pay the balance of $0.43 so I don’t no where my money has disappeared to

Social Media & Community Specialist

πριν από 1 έτος

ΑρχικήΜετάφραση

Υπομονή φυσικά, όταν πρέπει να πληρώσουν ακόμη και πάνω από 1000 ευρώ, κάνουν πολύ δρόμο προσπαθώντας να σε εξαπατήσουν ακόμα και στην υπομονή

Αυτόματη μετάφραση:

πριν από 1 έτος

ΑρχικήΜετάφραση

Hello,

I'm sure that you are not going to like what I am about to say, still, especially in cases where the player asks for higher sums, the casino is obliged to ensure that winnings have been accumulated according to all rules, hence it's quite usual that additional security check is triggered.

I totally understand that from your point of view, it seems more like an unnecessary delay. It's hard to find where the time needed for all procedures is reasonable and when the casino is probably stalling the withdrawal.

I hope that we will be able to help dannybarter1, of course.

Social Media & Community Specialist

πριν από 1 έτος

ΑρχικήΜετάφραση

file file

they offered to pay the balance of $0.43 so I don’t no where my money has disappeared to

πριν από 1 έτος

ΑρχικήΜετάφραση

Hi there,

I could not believe my own eyes... So they are saying that as a resident of the UK, you can deposit, but will not be given the chance to withdraw, you can use VPN to bypass the fact that you're a UK resident, because the casino is not licensed to accept players from the UK, and because there has been an error made in the past, now they have to pay you out.

Well, this is the perfect reason why you should never again deposit outside UK-licensed casinos, especially with a reputation of 3,2 points out of 10.

I guess we need the complaint team to investigate this new twist and explain what they learn.

Vurtnex

Μαθητευόμενος

Ουκρανία

πριν από 8 μήνες

ΑρχικήΜετάφραση

contact me via email in my profile, we will try to solve your problem

Αρχάριος

Ηνωμένο Βασίλειο

πριν από 7 μήνες

ΑρχικήΜετάφραση

Danny, please see my complaint ASAP ive got some movement!!!!!

Forum and Reviews Administrator

πριν από 7 μήνες

ΑρχικήΜετάφραση

Oh yes, I see you've agreed to a refund of your deposits. I have seen how long the complaint has been pending and I am sincerely glad that it will have this ending. So when you get the money you can update me too.

Regarding replying to the other player, try using the "reply" button and he will be notified that you have replied to his post. But this is just a tip.

I'm glad it worked out that way. 🙂 ☘️🎉

Αρχάριος

Ηνωμένο Βασίλειο

πριν από 7 μήνες

ΑρχικήΜετάφραση

Danny look at my complaint! They came to an agreement with me, you should enquire!!

Αρχάριος

Ηνωμένο Βασίλειο

πριν από 7 μήνες

ΑρχικήΜετάφραση

Thanks Jaro! Very happy with the outcome!

Forum and Reviews Administrator