Hi everyone,
I am opening this thread because I am in the exact same situation as @Rebh90 was in this resolved complaint: https://casino.guru/complaints/goldbet-casino-player-s-account-has-been-closed-3.
Goldbet.io confiscated my €221.56 winnings using the exact same fake "duplicate account" excuse (Rule 3.3) and my official complaint here was also closed as unresolved due to their "No Reaction Policy".
I saw that @Rebh90 managed to get their $4,800 payout after escalating the matter directly to the Anjouan Gaming Board. Since I cannot message him directly, I am desperately looking for his advice. [1]
@Rebh90 – if you see this, could you please share how you contacted the Anjouan Gaming Board? Which email address or contact form did you use that actually worked? Did you provide the license number (ALSI-012401005-FI1) or any specific text? [1]
I have already emailed Anjouan and all 4 official ADRs (Egis, Axion, iGaming, CADRE) but received zero replies.
Moderators, could you please help alert @Rebh90 to this thread? His breakthrough could help many of us who are currently being scammed by this casino.
Thank you so much!
