ReelsOn Casino is refusing to process my 400 AUD cashout by trapping me in a deliberate, bad-faith verification loop with requirements that are physically impossible to fulfill.
The Moving Goalposts: After forcing me through shifting demands—from physical card photos to digital card browser screenshots—I provided clear, high-resolution images of my primary card (ending in 8419) captured via a secondary device to bypass my banking app's security restrictions.
Broken Commitments: Support agents previously promised a strict 2-hour review window and claimed they would provide a clear explanation for any rejections. That deadline passed with zero explanation, followed only by generic automated demands to re-upload.
The Impossible Trap: Support has now completely changed the requirements again, suddenly demanding physical photos of an entirely different card (ending in 9182). This card is purely digital, meaning there is no physical plastic card in existence to photograph.
I have fully complied with every technical hurdle and verification demand within my power, only to be met with impossible requirements and shifting rules designed solely to withhold my 400 AUD payout.
Αυτόματη μετάφραση: