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A month ago I was at the casino on a $5 machine and won a $1200 handpay. The employees came out and congratulated me and I handed over my i.d. so that I could get the payout. I waited an unusually long time before the employee came back out with not one but two security staff one management. I signed the tax forms and was told I wasn't able to get the money at that time until i spoke with their attorney with gaming compliance. When I finally spoke with him he tells me I am banned because of a review of my background and criminal history which is totally irrelevant to the casino. Is this normal?
