I’ve played online with posh casino for over 5 years. I’ve had positive withdrawal experiences in the past. Now I won big (well big for me anyways) and requested three different withdrawals one for $2500 and 2 for $1000 each. Requested withdrawal of winnings on April 30, 2024. It is now August 20, 2024, and nothing received. I have contacted the casino numerous times via chat and email, and I receive the same excuse each time, blaming high volume of requests and offer to escalate my $2500 request because they can only do one at a time apparently. I played with deposited crypto funds. In addition to this, they’ve removed me as a player that’s allowed to receive their promotional bonuses anymore. Their promotional codes don’t work for me anymore, so I’m assuming that means I’m never going to be paid because they don’t even want me playing on their website anymore. Now that I actually won… I have no idea what steps to take, or what can be done… i’m very disappointed. I used to be a huge advocate and now I’m extremely disappointed and assuming I’m never seeing any of those winnings…
That's a shame, I know we couldn't help the other player in his situation either, because as has been said the casino is "invitation only" It's sad that you used to have a good experience with them and that has changed over time. I don't even know what to say in this situation because I would like to give you some reassurance but on the other hand I don't want to mislead and say something that doesn't have to be that way.
I probably wouldn't expect to get the money and therefore it will probably be difficult to get it when it's been almost 4 months. 😥
