Καλησπέρα, σήμερα έκανα κατάθεση 140 ευρώ μέσω πιστωτικής κάρτας, αυτός ο τύπος πληρωμής σπάνια γίνεται, γίνεται περισσότερο μέσω MBway. Να τι συνέβη, ζήτησα πληρωμή μέσω ΑΤΜ, μου έδωσαν την οντότητα και τον κωδικό αναφοράς και πλήρωσα μέσω homebanking, το ποσό αναλήφθηκε από την πιστωτική κάρτα, ποια ήταν η έκπληξή μου που μετά από μισή ώρα δεν είχε πιστωθεί ακόμα στον λογαριασμό μου, επειδή ξέρω ότι υπάρχουν πλατφόρμες που χρειάζονται λίγο χρόνο για να πιστωθούν, αλλά επειδή είχα ήδη κάνει μια συναλλαγή αυτού του είδους και για την ίδια οντότητα και τον κωδικό αναφοράς και ήταν διαθέσιμη σε δευτερόλεπτα, το βρίσκω περίεργο.
Τι λες, έχω ήδη στείλει email στην υποστήριξη, έχω ήδη μιλήσει με τον διευθυντή μου, λέει ότι είναι διαφορετικές τράπεζες, δεν ξέρω, κάτι δεν πάει καλά.
Good afternoon, today I made a credit card deposit of 140 euros, this type of payment is rarely made, it's more by MBway. Here's what happened, I asked for payment by ATM, they gave me the entity and reference and I paid by homebanking, the amount was withdrawn from the credit card, what was my surprise that after half an hour it still wasn't credited to my account, because I know there are platforms that take a while to credit, but since I had already made a transaction of this nature and for the same entity and reference and it was available in seconds, I find it strange.
What do you say, I've already sent emails to support, I've already spoken to my manager, he says they're different banks, I don't know, something's not right.
Boa tarde,hoje fiz um depósito com cartão de crédito no valor de 140 euros,está modalidade de pagamento é raro fazer é mais por MBway.Aconteceu seguinte,pedi pagamento por multibanco,deram me entidade e referência e paguei por homebanking,foi retirado do cartão de crédito o montante,qual foi o meu espanto que passado meia hora ainda não estava creditado na minha conta,pois sei que há plataformas que demoram um pouco a creditar,mas como já tinha feito uma transação desta natureza e para a mesma entidade e referência e ficou disponível em segundos,estou a achar estranho.
O que me dizem, já enviei emails ao suporte, já falei com o meu gestor,diz que são bancos diferentes, não sei, há qualquer coisa que não bate certo.
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