Josegvl, please do not make the fourth deposit or send this casino any more money. Being repeatedly asked to deposit additional funds before a withdrawal can be released is a very serious warning sign, especially when the requirement changes again after each payment.
Could you please share the exact website address of the casino, including the full domain? We do not currently have Fortuzo in our database, so we need to make sure we are looking at the correct website.
Please keep screenshots of every payment request, all payment receipts and your conversations with the casino. How much have you deposited in total, and what reason did they give for these additional payments: verification, account activation, tax, commission, or something else?
If the latest payments were made by card or bank transfer, contact your payment provider as soon as possible, explain what happened and ask what recovery options may still be available. Do not initiate a chargeback without discussing the circumstances with them first, but let their fraud team assess the transactions.
I also recommend that you submit a complaint. If the casino is not listed in the form, provide its exact URL and select the option indicating that you cannot find it. We cannot guarantee that the money will be recovered, especially if the operator cannot be identified or refuses to cooperate, but our Complaints Team can examine the evidence and formally record the case.
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