Ανάληψη 500 από το Minocasino

Γεια σε όλους, έκανα ανάληψη 500 από το Minocasino στις 10 Ιουλίου 2026. Από τότε, λένε ότι η πληρωμή διεκπεραιώθηκε και ότι ο λόγος που τα χρήματα δεν έχουν φτάσει είναι η πλατφόρμα πληρωμών μου (paysafecard). Επικοινώνησα με την υποστήριξη της paysafecard και δεν έχουν λάβει καμία πληρωμή. Μου λένε ότι δεν μπορούν να κάνουν τίποτα γι' αυτό. Τι πρέπει να κάνω;

Hello, I'd say the answer more or less depends on what the bank or casino can add to it. I would start by asking for the concrete transaction identifier and then pass this info to the card-issuing bank or the Paysafe. Or simply to anyone who processed the payment. In my opinion, both sides had enough time to process the payment and if the casino truly sent the money, it should pose no problem giving you its identifier. What do you think?

Another question, if you do not mind: is this the Mino Casino you are referring to?

https://casino.guru/mino-casino-review 👈

Το Minocasino6, Paysafecard λέει ότι δεν υπάρχουν πληρωμές που οφείλονται σε εμένα. Το Minocasino6 λέει ότι η πλατφόρμα πληρωμών μου (Paysafecard) δεν τους δέχεται. Τώρα λένε ότι τα χρήματα θα επιστραφούν απευθείας στον λογαριασμό μου στο καζίνο μετά από 14 ημέρες.

I imagine this is not the outcome you hoped for and I would honestly be disappointed too.

Did you please check the link I sent you? I still cannot say whether we are talking about the same casino. Monicasino6 does not sound familiar this way. Thanks.

It is indeed the same casino. They informed me that the transaction has undergone successfully but Paysafecard later on said they have not received the payment at all. Now the casino says the money will be credited back to my casino account after 14 days. I am now waiting to see if it will all come true.

Είμαι 14 ημερών έγκυος και δεν έχω λάβει τίποτα ακόμα. Δεν νομίζω ότι θα λάβω τίποτα απολύτως.

Hey, it seems the casino is not in its best shape with some of the withdrawals, but if they fail to process the payment very soon, I would try to opt for a different method or even better—go for a free complaint. Are you familiar with the complaint feature, please?

https://casino.guru/complaints/create 👈

We usually allow casinos two weeks to resolve delayed payments and when things do not get resolved, we step in and try to resolve that by mediation. Would you be interested in trying the complaint?

https://casino.guru/complaints/create 👈

Υπέβαλα την καταγγελία

Έχουν περάσει 15 μέρες και ακόμα δεν έχω λάβει τίποτα από το καζίνο. Τρελό.

Sure. I saw that your complaint is currently in the review stage, so our team still needs to look into it first. After that, I think it will be published and our team will be able to start working on it.

Did the casino ask you to provide anything? Are these your first withdrawals from this casino? Did the casino at least give you any reason why you’ve been waiting for two weeks already?

Δεν ζητήθηκαν πληροφορίες, απλώς για να επιβεβαιωθεί η ταυτότητά μου στην αρχή. Ναι, έκανα την ανάληψή μου. Μου είπαν να ρωτήσω τον πάροχο πληρωμών μου (paysafecard) αν υπήρχαν αναλήψεις για μένα, αλλά δεν υπήρχαν. Επιπλέον, είπαν ότι η πληρωμή έχει διεκπεραιωθεί για αυτούς, επομένως δεν μπορούν να κάνουν τίποτα γι' αυτό.

Okay, so based on what you’re saying, the casino has already processed the withdrawal according to them, and now you just need to wait for it to go through the third-party payment provider, or whichever provider you used to make the withdrawal.

I think I would wait a little longer, and if nothing happens, I’d contact the casino and ask whether they have any receipt or proof that the payment was actually sent to you.

Περίμενα 17 ημέρες και ακύρωσαν την ανάληψή μου. Σήμερα προσπάθησα να κάνω ανάληψη των χρημάτων χρησιμοποιώντας άλλη μέθοδο, αλλά δεν μπορώ επειδή υπάρχει ελάχιστη απαίτηση κατάθεσης με αυτόν τον πάροχο πληρωμών. Έτσι, έκανα ανάληψη χρησιμοποιώντας την ίδια μέθοδο όπως πριν, και τώρα νομίζω ότι θα είναι ένας κύκλος αναλήψεων και ακυρώσεων.

Don't give up, be persistent and be patient, I hope everything works out for you.

I see. I cannot promise the final attempt will work this time, but on the other hand, I'd like to believe there is something my colleagues can change through the complaint. I understand paying a verification deposit just to try another option may not be convincing for you; hence, I guess we have to wait for what is to come.