Do you know a casino that isn't reviewed on Casino Guru? (σελίδα 77)

Thank you for every single word. Always a team effort. 😉

Stay well and sound!

🫡

Done, i filled 3 complaines but the first on is not correct.

First of all, I would say that it would be good to use one account and not to write to me from different ones. So that there won't be any misunderstanding. 

From what I have seen, the complaint did not go through because you had a complaint filed in the past and it ended up unresolved because the casino did not try to resolve the case. 

So from what I can see, you probably won't get very far with this.

Έχει παίξει κανείς στο venslot.com; Ενδιαφέρομαι για τις εμπειρίες του και φυσικά αν είναι αληθινό ή ψεύτικο site; Ευχαριστώ pozzz.

Είμαι περίεργος αν κάποιος έχει παίξει και κάνει συναλλαγές στο καζίνο venslot.com. Δεν υπάρχουν σχεδόν καθόλου κριτικές, δεν υπάρχει ιστοσελίδα στην Google και οι ιστοσελίδες για τον έλεγχο ιστοσελίδων δεν είναι αξιόπιστες. Αν κάποιος μπορεί να με βοηθήσει, ευχαριστώ...

I will pass this out to our data team to check the casino, as we don't have it yet in our database.

How did you come across this one, please, and have you already played there?

Ένας τύπος προωθούσε ένα καζίνο στο YouTube και πήρα ένα μπόνους 180$. Επειδή το βρήκα περίεργο, έβαλα τη μητέρα μου να δημιουργήσει έναν λογαριασμό, αλλά δεν έλαβε κανένα μπόνους. Σας ευχαριστώ εκ των προτέρων για τη βοήθειά σας.

And did you ask the support why the bonus was not added or something more? 

I would also like to warn you not to play on your mother's account so that there are no problems in the future.  

Anyway, I will wait for the answer and our team will investigate the casino and do a review.🙂

That's correct but the case is reopend by their site. It's under investigation again

What about my complained about 'Lucky Twice Casino '

Can you share the link to the complaint that is open from their side? 

Herewith the last mail.

Screenshot you posted, is about LuckyMax not Luckytwice casino.

So I'm confused.

What is more, complaint about LuckyMax was rejected. So now you don't have a open complaint. 🙂

But what I see is the casino is investigating.

And this is the chat i just had with them:

Well, nothing only general information I would say.

Don't really know what to say anymore on this topic.

I feel like you are running in circles with them but I hope you will somehow settle it with them.

They started februari this year a new case with number YZF2JW

Έχετε μάθει κάτι για το καζίνο 13 Spins.com; Έχει καν έγκυρη άδεια; Ακόμα δεν έχω λάβει τα χρήματά μου. Περιμένω από τις 15 Μαΐου! Και δεν έχουν απαντήσει στο παράπονό μου.

Η προθεσμία έχει λήξει και παρόλο που ο Παύλος την παρέτεινε κατά 7 ημέρες, δεν νομίζω ότι θα επικοινωνήσεις μαζί μου.

Yeah, I can see that the casino hasn't responded to your complaint.

Do you have any kind of communication with them?

If yes, you can send them the link to your complaint and remind them of it because otherwise their safety index will go down even before the casino is published here.

Our data team is almost ready to get it done, and we have found out that they operate under the GCB license.

Hopefully they will reply soon, though. 🤞