"Fix game level is abnormal"- I'm wondering what it could be because even after this explanation I can't think what could be wrong. But you were playing slots and not betting on sports, yes ? It surprises me even more because when the casino did the investigation first and everything was fine, it's strange that when you make a withdrawal suddenly something is found.
So, if you can't get anywhere and you think your money has been taken from you unjustly, you can file a complaint with us, unless of course it concerns sports betting, because we don't deal with that here.
You can do so here on this link. ⬅️
If you have any questions or want to know what to expect from the whole process, feel free to read this guide, which will answer everything you need to know.
Hopefully our team will be able to find out what is behind the casino taking your money and everything will be sorted out fairly.
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