Greetings, my first question will be, what is your problem with KYC? Did the casino not approve your documents for some reason? Did you ask them why or why they blocked you via email or something? Do you have some information on your case or they blocked you straight away?
Additionally, this casino has very poor safety index so I would say it wasn't good choice but rather we should focus on your situation for now I guess.
The good step is that you lodged complaint, on the other hand we have on our site one against this casino and they did not respond. I want to see a change in your case but don't know how it will turn out.
So, if you have other information about what is happening, I would be glad to know about it.
Good luck. ☘️
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