Stake Casino - γενική συζήτηση (σελίδα 10)

Hello, feel free to describe your situation and I will try to advise you on whether you should file a complaint. 

If you have any problems, feel free to use a translator for your reply.

Let me know what happened.

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Hello, I am a Platinum 2 member on Stake (Username: amitnain1199). I am facing a serious issue with a missing withdrawal of ₹47,499.05 from January 30, 2026.

Stake support provided UTR: 603033357401, but my bank (IndusInd Bank) has officially investigated and confirmed that no such funds have reached their gateway (Bank Ref: 82338683).

Despite being a high-level VIP player, live support (JelenaVE) keeps telling me to 'patiently wait' due to an 'overloaded workflow' without giving any technical trace from their payment processor, Silkpay. I have already submitted my bank statement as proof. I am posting here to get a faster resolution as the bank confirms the transaction never arrived.

It's good that you provided the bank statement because when they have this, they can't argue, right?

Unfortunately, we are unable to investigate before the 14-day time frame passes, so I really hope it will be resolved before that.

Please keep us informed about how it goes. Could you?

Thanks Romi for the support. Stake Finance (JelenaL) has already escalated my case after I provided the unlocked PDF Bank statement. I will keep you posted once I get their final reply

I hope that everything will be resolved soon, then.

We'll wait for your updates here.

Θέλω να υποβάλω καταγγελία στο Casino Stake Argentina. Μπλόκαραν τον λογαριασμό μου για κατάθεση σε κρυπτονομίσματα. Ο λόγος είναι ότι παρείχα το 98% των πληροφοριών, συμπεριλαμβανομένων φωτογραφιών και των προσωπικών μου δεδομένων, για επαλήθευση. Έχασα την πρόσβαση στον λογαριασμό κρυπτονομισμάτων για κάποιο λόγο και μου ζητούν τις τρεις τελευταίες καταθέσεις από αυτόν τον λογαριασμό, τον οποίο δεν έχω πλέον. Όλα είναι πολύ περίπλοκα. Έχω επενδύσει χρήματα σε αυτόν τον λογαριασμό πονταρίσματος, χρήματα που θέλω να κάνω ανάληψη τώρα, αλλά δεν μπορώ. Προσφέρθηκα να παρέχω φωτογραφίες, βίντεο και πολύ προσωπικές πληροφορίες για να επιλύσω αυτό το πρόβλημα, αλλά δεν με αφήνουν. Πρέπει να κάνω ανάληψη των χρημάτων.

Θέλω αυτή τη λύση για τα χρήματα που κατέθεσα και έχω σε αυτόν τον λογαριασμό, και μετά μπορούν να κάνουν ό,τι θέλουν με τον λογαριασμό.

Το όνομα χρήστη μου στο Satake Argentina:

Hello, I see you made the official complaint request, so from now on our colleagues will take care of you.

I understand the situation is complex; therefore, I will avoid speculation or guesses. Just in case you would appreciate a little talking, go ahead. We'll try to respond, if possible.

I hope your complaint goes well.