i have had a pending withdrawal with slotbunny for 16 days. No response from management or support
Do you know what the reason is for this delay?
Our complaint team will review your complaint soon and will get in touch with you.
The withdrawal is pending Customer service chat is telling me that it’s still pending with the compliance team At first they were blaming the game provider Now They tell me that there’s no update and to be patient I think it’s 17 days now Before this withdrawal I lost 14 straight deposits
Hey there.
It almost looks like an excuse festival; hence, making that an official dispute was a smart call. Could you please provide all the associated details, such as the involvement of the game provider and any mentions of the compliance team in the complaint thread as well? The complaint is here 👈
Since there are already tons of open complaints, it is best to provide all you have available right from the start.
Thank you, and let's hope this matter ends soon!
Hello. Still has not ended. 22 days now and I’m still being told that it’s with compliance team for review. And not to worry it will be processed as soon as review is over
22 days now and still have not received my withdrawal from slotbunny
I saw some rules saying that the process may take up to 30-90 days. Is something concrete stated in the rules? Regardless, we cannot expedite the process, and if the game provider is involved, it could take a significant amount of time. Yet it seems that this is not the main issue anymore. Good.
The way I see it, though, it's still not about paying but about validating the claim.
First of all, the casino should inform you about the conclusion. Let's hope it won't take long!
Hello. This is what they told me today when I asked about the rules 
Hello, I see.
Well, this Phoebe is just a chat operator, I reckon. The final decision must be made by the compliance team. Usually it comes in the form of email.
Let's hope it won't take ages!
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
