Hi, could you clarify what you mean by the games not working? Are you unable to launch any games at all, or is it affecting only certain game providers?
From what you've described, it also seems you have no way of contacting the casino, there is no live chat available, the support email isn't responding, and your funds are stuck. I understand why that would be concerning.
In this situation, I'd recommend opening a complaint on our website so our team can try to assist you. I can't promise how it will turn out, especially since this is still a relatively new casino on our site. There probably aren't many player experiences with it yet, and this may even be one of the first cases where our complaint team has to contact the casino directly.
Hopefully, we'll be able to establish communication with them and find out what's going on.
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