Hello,
At least you can't bet the balance, but I understand your concern. If I understand you well, you aim to withdraw the balance and leave the casino for good, is that so?
May I know how specifically the casino confirmed the account closure back then? Are you sure you checked all spam folders, promotions folders, and simply all incoming emails? It sounds stupid, but such an email may end up in the trash very easily.
I expect you to send additional emails since it has been quite some time. Any response?
Did anyone suggest a temporary solution? Is something like that mentioned in the terms?
Αυτόματη μετάφραση: