i am New in ripper casino from philippines it is Good that they have 10 $ bonus i Won 209 Morelos than that from play through
My Online Concert why they need to verify the owner of the account tru Supporting the other game you can upload you Documents in you account you can update or verify it Hope My account will verified Soon but thank you for giving Us hope
Hi, the casino has no license according to our website so I'd be careful with playing there, on the other hand, their rating is decent so I hope you'll manage to verify there without any issues. Please, let us know when you get verified. I'm curious, how did you find the casino?
i Search it on Google chrome sir
Alright, in that case, you can take a look at casinos that we recommend on our website. All the casinos went through detailed testing and reviews so I'm quite confident we could recommend you something that you'd be satisfied with. You can check it here.
I played online slots at Ripper Casino. This casino would send me free spins and bonuses to play and I did. On a free $10.00 I got my winnings to $400.00. I chatted with a person at the casino and asked him if I could make a withdraw and he said yes that I had played thru the bonus .It took me 2 weeks to verify my documents. I went rounds with them on a withdraw until they finally verified my documents. I requested a withdraw weeks later and told me I had to play thru 8.04 of my bonus and I did. The next day they declined my withdraw saying I played a bonus without making a deposit. I read the reviews 2wk on this casino and I should not be surprised.
Hello!
This is not the best feedback, and I'd say players should take advantage of your experience. Two weeks are far too much for the verification in my books, hence I'd be disappointed too, I reckon.
What interests me the most is the bonus, however.
Just to be sure - how many no-deposit bonuses have you taken till the withdrawal was rejected?
I honestly love to know, just to understand what could possibly go wrong.
I'll be here for your reply.
I only used 1 bonus after requesting a withdraw and account verification 4 times, they said the withdraw was approved but i had another bonus to play. I did not realize I had another bonus, so I had to only complete 10 spins and then the money was coming thru the mail. Hours later they claimed I could not get paid because i used 2 bonuses. They made me play 2 bonuses
I'm sorry, how did the casino make you play both bonuses? You said you didn't realize the second one. How did the second bonus become active?
Anyway, if you feel the process was not fair and square, I think filing a complaint through the Casino Guru Resolution Center is a good step. Are you interested in further details?
Let me know.
Took me about 5 days to get verified. Another 5 to get paid. Their Live chat it TOP TEIR...very helpful, patient and efficient. I like this Casino is is one of my "keepers". There is currently no way to keep track of ANYTHING related to your account except Login/Password Balance and Playthrough remaining. She (Jodi) thoroughly explained to me that they are still trying to get some things together and it will be available eventually. Its a basic 30 X PT. Bonuses arent that great but they dont appear to be dishonest, rude or shady in any way. My email communications (all of them) are promptly responded to. Coupon/promo is very transparent. ZERO confusion. And I have to tell ya...they have games others dont. You wont get bored here like I have already at a few sites.
I know you didnt ask all of this but I hope it helps. Anyone can ask me anything if they like. I have played here 4 times now.
If we were doing ratings here on this post it would for sure get a 4 maybe even 4.5
Whole process no longer than a week. week 1/2 tops
Thanks for the info. I believe some players will certainly find it useful. You could also consider submitting your own user review here since you apparently have enough experience with this casino. You're mentioning the "keepers". You could even write your own reviews on them. We'll certainly appreciate an honest feedback 🙂
I filed a complaint and the 2nd bonus showed up in my email just after my withdraw was suppose approved
yes
Hi, from what I can see you haven't filed a complaint yet. If you are interested in doing so, you can do so here on this link: https://casino.guru/complaints/all
Regarding the second bonus that came to your email, did you accept it and start playing with it ? I'm sorry if you already mentioned it, I just don't want to miss anything. 🙂
I used a welcome bonus, I won $500 dollars from the 77 free spins. I had to wager $30,000+ to cash out out winnings. After wagering they said max cash out was $180. Although their terms stated 5x initial free spins amount. It was 77 free spins at $2 a spin. So I was expecting 144×5 which equals around $800. Even though it wasn't aligned with their initial terms the terms state unless other wise stated. So in this case they waited go after wagering to tell me. Now prior to requesting account verification or withdrawal I reached out to support to verify bonus was good and that all terms were met. They confirmed and congratulated me. Abd started account verification for me. After waiting 5 days I was verified. Successful and ready to make my withdraw. Having not seen the initial email confirmation of account verification I again reached out to support to make sure docs were good and bonus was good and withdrawal was possible. For the second time everything was confirmed and even my account had already been successfully verified prior to that chat support session. They confirmed I had successfully met all terms and to proceed to cashier and request my payout along with a congratulations. So I proceeded and requested Bitcoin withdraw. The initial emails automatically sent out made it seem everything was all good except it wasn't. After all that the denied it because I had used a 10 chip automatically applied after registration. I couldn't believe it. For for one their system won't allow you to claim any codes that you're not allowed to claim. As far as multiple free bonuses go or chips their system doesn't allow it. It allows only for the first two for new players to be applied prior to denying them they're on after because this was what is stated in their terms as being considered a new player. They don't go by their own terms and conditions they escaped go out to one area that says quote unquote customers are not allowed multiple free bonuses in a row. Where everywhere else it reads that new account holders and new players are allowed only one withdrawal from a no deposit bonus prior to depositing. Every single thing that talks about a new player or new account and a bonus words in any way that makes it allowed for new players to claim multiple free bonuses prior to depositing to be able to make it withdrawal from just only they can't be activated at the same time. Support knows this they didn't care I pointed all this out spent 2 hours with live chat and they said for me that this was their final decision and that they were not changing their minds. every single thing in their terms and conditions States and words in a way that this is possible and a withdrawal should have been able to be made except for one line that they put hidden away after all their other terms that say that it is possible. To me I had not made a purchase yet so I'm not considered a customer. Also considering that the terms specifically state that when referring to new players or new accounts in the terms they're set out that they are defined in those terms as new players are new accounts and that and only those cases should anything be applied or considered for those accounts and players be set on those specific lines and circumstances and in no other way or shape or new players and new accounts to be considered under the same conditions listed under the terms for any other instant or stated player circumstance there in the terms.
This sounds like a pretty messy situation, even though, as stated in their terms, you are not allowed to play with two bonuses at once. It is pretty clear, to me at least.🤷♀️
I also saw that you filed a complaint here, and Veronika found the information in terms of the bonus as well.
Please update her with your answers to the additional questions whenever possible, and let's wait for the outcome of all this.
Is it normal for the request of verifying mastercard showing the first 8 and last 4 numbers?? I've never had that before@
Yes if that was your deposit method they want to see the card belongs to the account holder
Yes if that was your deposit method they want to see the card belongs to the account holder
Yeah I know that but it's usually showing the first 6 and last 4 numbers on the card, not the first 8 numbers! That only leaves 4 numbers hidden. I thought it was wierd anyway.
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
