I understand why you'd feel that way after an experience like this. If what you've described is accurate, then it's certainly not a pleasant situation, and I don't think it should work that way.
If the casino accepts players from virtually every country and doesn't list any country restrictions, then I would expect it to provide suitable withdrawal methods for those players as well.
If you genuinely have no way to withdraw your funds other than the payment method you've described, I'd definitely recommend opening a complaint with us. Our team can investigate the situation, and if it turns out to be exactly as you've described, it could also have an impact on the casino's review.
If the casino is intended to serve only players from India and this is clearly disclosed in its Terms and Conditions or elsewhere on the website, that's one thing. However, if this restriction isn't stated anywhere and players from other countries are allowed to register, deposit using various payment methods, but can only withdraw through a method available exclusively to Indian players, then I certainly don't think that's an acceptable practice.
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