Monaco Jack Casino - γενική συζήτηση

Αν θέλετε να συζητήσετε οτιδήποτε σχετικό με το Monaco Jack Casino, όπως τα παιχνίδια του, τα μπόνους του, τις μεθόδους πληρωμής του, τα ζητήματα με τον λογαριασμό σας, τις δυνατότητες υπεύθυνου στοιχηματισμού, ή οτιδήποτε άλλο, μπορείτε να το κάνετε εδώ.

I’d avoid this one.

non existent Live chat/support, just a buggy AI that won’t transfer you to a human.

support email address also doesn’t respond.

winnings from bonus spins just not showing up in your balance or cancelled without you doing so.

Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?

Well yes I’ve sat in the live chat for hours waiting on somebody, nobody comes and they don’t answer emails. Can’t do much else

It occurred to me that if you don't know anything and no one is responding, you could try filing a complaint with us.

If they took your winnings and you feel that it was unfair, and especially if no one is saying anything, then it's probably not right.

So I would probably try this route.

I’ve had and I’m still having a very positive experience with Casino Monaco Jack. I don’t really understand why some people complain, because every time I’ve used the live chat, the support agents have replied quickly and have always been very friendly.

I’ve been registered for one month and my account is verified. My documents were approved within 24 hours, and I was even able to make a withdrawal without any issues!

Overall, I’m really happy with them! 🙂

Thank you for joining us here. I'm glad your experience was a positive one. 🙂

Did you know you can submit your own casino review? Just in case you were interested: https://casino.guru/casino-reviews#/reviews/create

One thing, though: may I know which payment option you prefer for withdrawals? 24 hours for approval sounds great. Hence, I would like to know which payment option works so well for you.

Δεν μπορώ να καταλάβω την κακή κριτική παραπάνω. Η υποστήριξη είναι διαθέσιμη με ένα μόνο κλικ και δεν είναι τεχνητή νοημοσύνη. Το KYC μου ολοκληρώθηκε πλήρως ακόμη και στη ζωντανή συνομιλία και τώρα βρίσκομαι στη διαδικασία ανάληψης 100€.

I am glad for your positive experience.

How long have you been playing at this casino, please?

Write your user review about your experience here at any time, if you wish.

Γειά σου

Είχα, και συνεχίζω να έχω, μια πολύ θετική εμπειρία με το Casino Monaco Jack. Δεν καταλαβαίνω γιατί κάποιοι παραπονιούνται, επειδή όποτε έχω χρησιμοποιήσει τη ζωντανή συνομιλία, οι εκπρόσωποι εξυπηρέτησης πελατών έχουν ανταποκριθεί γρήγορα και ήταν πάντα πολύ φιλικοί.

@ Κβάσνι

Και λάβατε όλα όσα κερδίσατε στην πρώτη πληρωμή;

νέα

Αφού έστειλα επίσημη καταγγελία με όλες τις λεπτομέρειες στο Monaco Jack Casino χθες το βράδυ, σήμερα με διαβεβαίωσαν ότι μπορώ να κάνω ανάληψη ολόκληρου του υπολοίπου σε δόσεις.

Ελπίζω όλα να πάνε καλά και να μην χρειαστεί να κάνω καταγγελία εδώ.

Is this condition mentioned in the terms of the casino, though?

Because if not, perhaps our complaint team could really help.

What about the withdrawals, though? Tell us more, please.

Please let us know whenever you receive all the winnings so your complaint can be closed then.