Marathonbet Casino - γενική συζήτηση

Αν θέλετε να συζητήσετε οτιδήποτε σχετικό με το Marathonbet Casino, όπως τα παιχνίδια του, τα μπόνους του, τις μεθόδους πληρωμής του, τα ζητήματα με τον λογαριασμό σας, τις δυνατότητες υπεύθυνου στοιχηματισμού, ή οτιδήποτε άλλο, μπορείτε να το κάνετε εδώ.

Το στοίχημα Marathon μπλόκαρε τον λογαριασμό μου και κατέσχεσε όλες τις καταθέσεις και τα κέρδη μου. Επιβεβαίωσε μάλιστα την ταυτότητά μου

Hi, did the casino tell you why this is the case and why they blocked your account and took all your money ? 

Your account was fully verified according to your second sentence, so that's why I'm wondering what the problem was ? 

Let me know.

Κύριε Jaro, απλώς μου είπαν να μην ανοίξω άλλους λογαριασμούς μαζί τους, τα χρήματά μου θα κατασχεθούν όπως αναφέρεται στο email. Το Chat αρνείται να μου απαντήσει ή να μου δώσει λόγους για αυτό, με έκαναν να βγάλω selfies με τα έγγραφά μου (CNH και ID), να κρατάω ένα χαρτί στο άλλο χέρι με έναν αριθμό που είπαν, μετά από σχεδόν 3 εβδομάδες απέκλεισαν 1.426 ρεάλ από εμένα ,

So the casino actually accused you of having multiple open accounts ? Doesn't someone who shares an IP address with you also have an account at this casino? According to the paragraph they sent you, it states that you need to enter correct personal information. Could it be that you entered something incorrectly ?  

As for the attached screenshot, yes I can see that all your winnings and balance have been withdrawn. 

Anyway, let's see where our complaint team gets to and what can be solved. Would it be possible to update us if you hear something new please ? 

Μπορώ να εγγυηθώ ότι είμαι ο μόνος στο σπίτι μου που χρησιμοποιεί αυτήν την πλατφόρμα, δεν ξέρω τι απέγινε αυτό το μπλοκάρισμα και υποδηλώνει ότι δεν είμαι εγώ, ακόμα και με όλες τις αποδείξεις (κατάσταση) τραπεζικών φωτογραφιών εγγράφων και αποδείξεων της κατοικίας μαζί. των selfies. Κάτι δεν πάει καλά, νιώθω αδικημένος και αρνούνται να μου δώσουν οποιαδήποτε απάντηση για το ποσό των 1.426 ρεάλ, καθώς δεν με ενδιαφέρει πια να χρησιμοποιήσω ξανά το Marathom, απλώς τα λεφτά μου πίσω!

Κύριε Jaro, δεν υπήρχαν λανθασμένα ψηφία, καθώς ήταν φωτογραφίες των εγγράφων μου, τραπεζικών λογαριασμών και selfies! Δεν υπήρχαν ψηφία ανά λεπτό, απλώς δημιούργησα τον λογαριασμό στο CPF μου και άρχισα να καταθέτω μέσω pix και να βάζω στοιχήματα, να κάνω κατάθεση και ανάληψη κανονικά. Μέχρι που έγινε αυτό το μπλόκο πολύ λίγες μέρες μετά δεν κράτησε ούτε 5 μέρες νομίζω

Κύριε Jaro, μου φαίνεται περίεργο που στο τελευταίο μήνυμα είπαν «το μόνο που χρειάζεστε είναι ένα επίσημο αντίγραφο κίνησης τράπεζας που να έχει το όνομά σας και το pix σας, οπότε καταλαβαίνω ότι υπήρχε εσωτερικό λάθος από μέρους τους και το αξιολόγησαν λάθος .»

το όνομά μου δεν αλλάζει

CPF

γέννηση

όλα

Αλλά σας λέω με δάκρυα, με δάκρυα στα μάτια, λάτρεψα αυτόν τον μαραθώνιο, ίσως λόγω της άδειας τους, θα συνεχίσω να στοιχηματίζω αν το επιτρέψουν, θα γίνω και συνεργάτης γιατί είμαι και υποστηρικτής καλών σπιτιών, έχω πτυχίο στην τεχνολογία πληροφοριών και την ασφάλεια στον κυβερνοχώρο, θα μπορούσα να βοηθήσω πολύ την ίδια τη Marathom, ποιος ξέρει, θα βρω δουλειά ως αναλυτής ασφαλείας στο ; Rrsrsrs γελάω πιο δυνατά «Πιστεύω ότι δεν θα μου δώσουν τα δικαιώματά μου, κύριε Jaro...

αλλά εμπόδιζε μέρη

πρώτα μπλόκαραν

Έπρεπε να κάνω κάποιες αλλαγές, έκανα εγγραφή, μετά όταν μπήκα στον υπολογιστή το υπόλοιπο εξαφανίστηκε, στο κινητό εμφανίστηκε... οπότε άδραξα την ευκαιρία και τράβηξα τα στιγμιότυπα οθόνης

Έχω μια ομάδα ανθρώπων που με ακολουθούν έντονα όσον αφορά το σπίτι, αλλά δυστυχώς, πώς μπορώ να προτείνω αυτό; Αν η πρώτη επαφή που είχα ήταν ήδη κακή…. 1.427 ρεάλ για όσους βρίσκονται εκεί. Με το ψυγείο γεμάτο αυγά και νερό είναι απλά βαρύ... οι στοιχηματιστές δεν έχουν συμπόνια για κανέναν, απλά ελπίζω πραγματικά ΣΤΟΝ ΘΕΟ ΚΑΙ στην ικανότητά του να μεσολαβήσει σε αυτήν την ενοχλητική κατάσταση

Εάν είναι δυνατόν, στείλτε μου ένα μήνυμα στο WhatsApp ή στο email και θα προωθήσω όλα τα έγγραφά μου και τη δήλωση και όλα όσα μου ζήτησαν

Hey. I understand that you are feeling frustrated and that it is a good move to have opened a complaint, as our team will try to help you when you think that nothing wrong has happened on your part. 

As far as the wrong data is concerned, I also see that you say that nothing like that has happened on your side. 

Regarding the screenshots, be sure to send them to Veronika for her complaint, because she is still investigating your complaint and she will surely find them useful. Do you think that would be possible ? I'm sorry to see you're having problems as you're quite fond of this casino, but I firmly believe that this issue can be resolved. If you have anything new, let me know. Fingers crossed. 🤞

I deposited $11.92 into my Marathonbet account. Right after that, they blocked my ability to withdraw or place bets, giving no reason, asking for no verification, and only replying with generic "under review" messages for months.

After I sent a strong legal escalation and threatened public exposure across forums and watchdogs, they finally refunded the money — but only after intense pressure. No apology, no real explanation, just silence and then refund.

This behavior is extremely shady and irresponsible. Many users might not know how to fight back like I did and may lose their money. I’m sharing this so that people stay aware.

Attached: Full email proof and screenshots.

**Marathonbet — you can’t treat users like this and expect silence.**

This all seems really weird indeed.

Did they even give you a chance to place bets or not at all?

I would really like to know the reason for doing all this, though. 🤔

Don't register and recharge when you see this comment. I swear with my personality that their platform is a fraud platform! Because even if you win a dollar in it, they won't give you money! ! ! And the amount of recharge will not arrive, I was cheated by them for 1000 dollars! When you try to find their email and contact them, you will find that all their emails are fake, and they will return all the emails you sent! I swear I didn't tell a lie! As long as you recharge it, it is no longer your money. No matter whether you lose or win, you can't get a penny!

Besides I hate marathon, I hate your website even more. I registered and recharged it from the promotion link of your website! Now my amount can't be received! I cann't believe you're still helping them I even scored 7.8! It seems to me that you just took advantage of them! You are no different from them in defrauding casinos!

Perhaps you could explain to us what exactly happened there, because if you write just general things, we are unable to understand and help. 🤷‍♀️

I would like to post something regarding my expierence here,mostly to help others make informed decisions, as i even opened a complain with you,but you did not accept it. So they earned my trust because after making some succesful deposits and withdrawals, i decided to keep a large amount in my account to play, 500 600 and more, so at the end after requesting verification when i had a balance of 810euro,they succesfully verified my account and told me thet had decided to close my account, settle all 1000bets with 1.00 odd and keep my balance of 810 euro. A really dangerous bookmaker or casino how you call it.

Hello, your complaint was closed because sports betting is not an area we deal with and we do not have the expertise to resolve it.

However, regarding the situation itself, do you know why the casino decided to close your account and take your money? 

Perhaps I could try to help by sending you some links where you could see if you can file a complaint there.

You can find them here: 

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.sportsbookreview.com/sportsbook-complaint/

https://www.askgamblers.com/submit-complaint

I have been playing for a long time with them and they had not asked for verification. Was making deposits and withdrawals were instant. I was requesting withdrawal of 500 600euro they arrived instantly, so the experience it self was really good. I don't know why they decided to close my account as i had no limit decrease, i was receiving freebets and bonuses. I had no indication that there was a possibility for my account to be closed, and even unimaginable that they would confiscate winnings, thats why i was keeping 600 700 800 in balance. Suddendly they requested verification and after sending the nessecary documentation they sent an email that my account is fully verified,and mention a term that we will close the account according to x paragraph of the terms and conditions and will settle all the bets will odd 1.0. I had no unsettled bets so in my opinion if i had placed 1000 bets during one year, they have paid those bets and suddenly after one year they say look we have paid you but now we decide to reverse those bets and keep the money you have won. I had made more than 400euro in deposits the days before and had a balance of 810 so they even not returned my deposits because i was in profit in total.

What I would say about this case is that the casino can close an account without giving a reason. But only if the player does not have an active balance on it. Of course, if you violate any Terms, they can confiscate your winnings and close your account, but if that hasn't happened, it shouldn't be like that.

So try looking at the links I gave you, and I think they will be able to help you there.