LuckyAnon Casino - γενική συζήτηση (σελίδα 5)

Not every casino (and I won't speculate about the reason) implements direct blocks; that happens.

Because there is no reasons and you do not know them. Oh i know. To block users who won, and do compensate for those who lost.

I'm sorry, but I really do not get what you intended to say. In any case, Kubo is trying to get you at least something. Hopefully it will work.

The player created multiple accounts to claim the welcome bonus multiple times, which is a direct violation of our Terms of Service.

The player deposited 0.38620560 LTC from wallet ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 1ff63946528b2cc4f806d6f7abb4bceabf9ffd33a692bd8c076ab031589e065b. The player claimed the welcome bonus and played Big Bass Halloween 3 and Big Bass Amazon Xtreme.

The player also used another account to claim the welcome bonus. The player deposited 0.48379906 LTC from the same wallet used to deposit LTC for his other account (ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj) with transaction hash 96b8df40a46094d803cb8a9bc84c9e5776d11ffe8a3d4431a19bc32ffc928703 and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

There is also a third account that deposited 0.46608664 LTC from wallet ltc1qedc25x8havsj0pzauu6ze7duuv9dxpzs42udj6 — a wallet that transacted directly with the shared deposit wallet above, sending 0.83658673 LTC to ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 085c3083a6ee55d83a87635eb0d107370a1c2d9301402dcd11c63843db74fe86. This account also claimed the welcome bonus and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

The user claims that he only holds one account; this evidence proves indisputably the contrary.

Once the player had been notified of this fraud, he stated that (a) he did not claim a bonus — which is factually incorrect, as all three accounts claimed the welcome bonus; and (b) that it was not his account but that he had funded a friend's — which is itself a violation of our Terms of Service.

Section 3.4: "You are permitted to have only one LuckyAnon Account. If you attempt to open more than one LuckyAnon Account, any and all such accounts may be blocked, suspended or closed, and any funds, bonuses, and winnings in those accounts may be frozen, deducted, or forfeited. We may determine account linkage by any means available to us." Section 4.1 further requires that "You participate in LuckyAnon games on your own behalf and not on behalf of any other person."

His accounts have been permanently restricted.

The player created multiple accounts to claim the welcome bonus multiple times, which is a direct violation of our Terms of Service.

The player deposited 0.38620560 LTC from wallet ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 1ff63946528b2cc4f806d6f7abb4bceabf9ffd33a692bd8c076ab031589e065b. The player claimed the welcome bonus and played Big Bass Halloween 3 and Big Bass Amazon Xtreme.

The player also used another account to claim the welcome bonus. The player deposited 0.48379906 LTC from the same wallet used to deposit LTC for his other account (ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj) with transaction hash 96b8df40a46094d803cb8a9bc84c9e5776d11ffe8a3d4431a19bc32ffc928703 and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

There is also a third account that deposited 0.46608664 LTC from wallet ltc1qedc25x8havsj0pzauu6ze7duuv9dxpzs42udj6 — a wallet that transacted directly with the shared deposit wallet above, sending 0.83658673 LTC to ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 085c3083a6ee55d83a87635eb0d107370a1c2d9301402dcd11c63843db74fe86. This account also claimed the welcome bonus and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

The user claims that he only holds one account; this evidence proves indisputably the contrary.

Once the player had been notified of this fraud, he stated that (a) he did not claim a bonus — which is factually incorrect, as all three accounts claimed the welcome bonus; and (b) that it was not his account but that he had funded a friend's — which is itself a violation of our Terms of Service.

Section 3.4: "You are permitted to have only one LuckyAnon Account. If you attempt to open more than one LuckyAnon Account, any and all such accounts may be blocked, suspended or closed, and any funds, bonuses, and winnings in those accounts may be frozen, deducted, or forfeited. We may determine account linkage by any means available to us." Section 4.1 further requires that "You participate in LuckyAnon games on your own behalf and not on behalf of any other person."

His accounts have been permanently restricted.

They just decided to ban me on their discord because they know they’re in the wrong by allowing my deposits and game play to go through even after banning my friend who said was linked to my wallet.

This is related the the above comment.

Send my winnings or my deposit back then

Please open an official dispute here on casino guru.

Είμαι εδώ για να εκφράσω την αγανάκτησή μου σχετικά με την πλατφόρμα Lucky Anon. Η πλατφόρμα δέχτηκε έξι από τις καταθέσεις μου σε ETH και τις έχασα. Στη συνέχεια, έκανα ξανά κατάθεση και έλαβα ένα μπόνους 12.500 USD—μέχρι στιγμής, όλα καλά. Ζήτησα ανάληψη, αλλά παρέμεινε σε εκκρεμότητα. Την επόμενη μέρα, τα χρήματα επιστράφηκαν στον λογαριασμό μου. Επικοινώνησα μαζί τους μέσω συνομιλίας και μου είπαν να επικοινωνήσω μέσω email—εντάξει. Η απάντηση της πλατφόρμας μέσω email ήταν:

«Έχετε αποκλειστεί επειδή το σύστημα εντόπισε ότι έχετε πολλούς λογαριασμούς στην ίδια πλατφόρμα», παρόλο που είχα εγγραφεί μόνο μία φορά εκεί. Δεν ήμουν εξοικειωμένος με αυτήν την πλατφόρμα, καθώς είμαι VIP στο Gamdom, το Blaze, το Betfury και άλλα. Απλώς αποφάσισε να μπλοκάρει την ανάληψή μου και τον λογαριασμό μου χωρίς να έχω κάνει κάτι κακό, καταθέτω αγωγή για να ανακτήσω το υπόλοιπό μου που υπάρχει εκεί. Να είστε προσεκτικοί - υπάρχουν πολλά παράπονα για αυτήν την πλατφόρμα για τον ίδιο λόγο. Ελέγξτε το Trustpilot και θα δείτε ότι πρόκειται για τα ίδια παράπονα από χρήστες, ώστε να μπορείτε να δείτε ότι το πρόβλημα δεν είμαστε εμείς - είναι η πλατφόρμα. Όταν κερδίζουμε, δεν πληρώνουν και επινοούν δικαιολογίες. Να είστε προσεκτικοί μαζί τους.

Hello, so you're saying that you never had an account here and that the casino incorrectly confiscated your money, right?

If that's the case, I think the best thing would be to let our team look into it and investigate the whole situation. That our team will do as I saw you already opened complaint.

I hope we'll be able to reach a fair resolution and that everything will be properly explained.

Καλημέρα. Όχι, δεν είχα ποτέ λογαριασμό σε αυτήν την πλατφόρμα—εκτός αν λειτουργεί με διαφορετικό όνομα στη Βραζιλία—αλλά εγγράφηκα την περασμένη εβδομάδα, έκανα έξι καταθέσεις και κέρδισα στην τελευταία. Και αυτή η πλατφόρμα μπλόκαρε το υπόλοιπό μου και τα παιχνίδια, αλλά όχι την κατάθεση—αν κάνω κατάθεση, τη δέχεται. Για μένα, αυτό είναι εντελώς λάθος. Αν είσαι μπλοκαρισμένος, δεν θα έπρεπε καν να δέχεται κατάθεση, σωστά; Ευχαριστώ για τη βοήθειά σου. Ελπίζω τουλάχιστον να πληρώσουν ό,τι κέρδισα.

It is definitely strange if the only thing they have left available is depositing.

Let's wait and see what our team finds out and what can be done in this situation.

Good luck.🍀

Ευχαριστώ, μόνο μία ακόμη ερώτηση: όταν η πλατφόρμα είναι νόμιμη, δεν σας επιτρέπει να ανοίξετε δεύτερο λογαριασμό, σωστά; Ή σας λέει ότι υπάρχει ήδη ένας λογαριασμός με αυτήν τη διεύθυνση email—οπότε αυτό είναι ένα ακόμη σοβαρό λάθος που έχουν κάνει.

I always find it interesting to see how different players have different experiences with the same casino. Some focus more on bonuses, while others care about payments, support, and game selection. Reading real user feedback is probably the best way to understand a platform before trying it.

Well, if you tried to register using the same details, theoretically the system shouldn’t allow you to do so. However, if registration only requires things like an email address and phone number and you use different ones, then it’s quite possible that you could create another account.

It definitely wouldn’t be the first time a player has created multiple accounts simply because they forgot they already had one there from before. So in many cases, it can happen, and players need to be careful about it.

If you suspect that you might already have an account at the casino, it’s always better to contact the casino first and try to find out rather than create a new account, play, win, and only discover the issue during verification. That’s usually when the casino finds out that a player has another account.

Αλλά μπορείς να το ελέγξεις—δεν είχα ποτέ λογαριασμό εκεί. Δεν ήξερα καν ότι υπήρχε αυτή η πλατφόρμα. Επιπλέον, μου στέλνουν μπόνους—αν είχα κάνει κάτι λάθος, θα είχα ήδη μπλοκαριστεί. Τα μπόνους επιστροφής μετρητών έρχονται ως συνήθως και λαμβάνω μηνύματα που μου λένε να παίξω και με τα μπόνους.

Hey, I think we all understand what you are saying, and the complaint thread is exactly the place where those things will be considered. Here on the forum, we see that you are convinced that nothing against the rules happened on your side, while at the same time the casino may view the situation differently.

Everything in between needs to be investigated and clarified.

In my opinion, it's vital not to consider a bonus offer or previously made withdrawals as a guarantee for future actions; that's not so simple. Also, with multiple accounts, the idea is that once the rules clearly state what is forbidden, it's up to the player not to cross them. Can feel how it differs from "when the platform is legitimate, it doesn't let you open a second account, right? Or it tells you that an account already exists with that email address—so that's another serious mistake they've made."

So, please be patient and let the complaint resolve those circumstances based on both sides' perspectives.

Εντάξει, θα σας αφήσω να το κάνετε αυτό. Είμαι εδώ για να απαντήσω σε οποιεσδήποτε ερωτήσεις έχετε. Ευχαριστώ.