Hello.
Could you please explain what exactly the issue is and in which casino?
You deposited at this casino and didn't wager the deposit. Right?
It is nothing unusual that players need to wager the deposit due to the AML policy, you know, so I can understand why the casino doesn't let you withdraw.
And do I understand correctly that you are unable to log in to your account at KingsWin?
Do you still have some money left there?
I am sorry, but I got a bit confused here.
These two casinos have a completely different owner, as can be seen in their reviews, and I actually got lost here.
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