Good afternoon, there is a situation with this casino that during the deposit they just did not credit it and say that the funds have not reached them although the funds were sent to the bep20 network in USDT token which they obviously support. Support is trying to keep quiet and does not answer directly, but from the messages it is clear that they have the money, they just want to get extra money by deception
https://bscscan.com/tx/0xa4645a07ef530b640ffb4b37357246c27f8f382f3e39e40167b4d3584e389bd4
this is txid when they scam
These kinds of situations are really difficult to investigate, unfortunately. When it comes to crypto, especially.
Many times the casino is not even at fault, you know.
I just hope that you will be able to track it soon and the situation will get solved, so please let us know how it goes. 🙏
I can provide evidence of how the casino avoids answering about receiving the transaction and in general their attitude to this situation, just trying to cheat on 650 dollars, if possible through e-mail I can provide all the prufs because here do not want to upload images
It is not necessary at all to provide any proof here on our forum because, unfortunately, we wouldn't be able to do much, you know.
What I could suggest to you is to file a complaint, and maybe our complaint team could do something to help.
What do you say?
Here is the link for you. Please let us know how it goes.
HI Devv1k1ng, as the support team has informed you, they found that the token involved is not recognized or supported on our platform.
As a result the deposit cannot be credited to your account.
Please ensure future deposits are made using supported and official cryptocurrencies.
If you have any further questions, please feel free to ask, I am here to help.
Romi. Can you send Tomas to crypto courses? Look what he has answered to the complaint of the person in this tread. The person has sent USDT in BEP-20 chain. But Tomas think that he has sent BUSD. BUSD is not existed anymore.
Binance-Peg BSC-USD means USDT in BEP-20 Network.
Oh my god Tomas wake up, make some research.
He has sent you USDT in bep-20 network. You accept USDT in bep-20 network. He attached txid. Where is your proofs?
Look what they say. They accept that is not supported since 2023.If it is not supported it is impossible to send it. Especially from exchange.
And you casino guru has not protected the player. What a shame.
Hmm, I don't know everything about cryptocurrencies, and I would be happy to help the player.
Unfortunately, Tomas found out that this is not the case.
The casino also stated that it does not support this token, so it is no longer possible to assist. I would probably try to inform myself more about such matters in the future to avoid such issues.
Hello, so my concern is about the question about how I could not receive a proper answer from the housebet support team, so I want to know if I am able to bet from country Georgia.
Hey, from what I've seen, the casino accepts players from your country.
Did you ask them about it and didn't get an answer?
You can check these things yourself in the Terms and Conditions next time to be sure. 🙂
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
Θα ανακατευθυνθείτε σύντομα στον ιστότοπο του καζίνο. Παρακαλούμε περιμένετε. Αν χρησιμοποιείτε λογισμικό αποκλεισμού διαφημίσεων, ελέγξτε τις ρυθμίσεις του.
