GoldenPlay Casino - γενική συζήτηση

Αν θέλετε να συζητήσετε οτιδήποτε σχετικό με το GoldenPlay Casino, όπως τα παιχνίδια του, τα μπόνους του, τις μεθόδους πληρωμής του, τα ζητήματα με τον λογαριασμό σας, τις δυνατότητες υπεύθυνου στοιχηματισμού, ή οτιδήποτε άλλο, μπορείτε να το κάνετε εδώ.

Hello,

We can discuss any topic, but first, please refrain from using vulgar language and clearly state your issue.

Γεια σε όλους,

Πώς μπορώ ή πρέπει να αξιολογήσω το γεγονός ότι αυτό το καζίνο έχει πολύ υψηλό δείκτη ασφάλειας, ενώ τα συνεργαζόμενα καζίνο με την ίδια βαθμολογία διαχείρισης είναι κάτω του μετρίου έως κακή στην αξιολόγηση του Casino Guru;

Με εκτίμηση

Μανουήλ

Please know that every casino is reviewed and scored separately. It doesn't matter if they have the same management, actually.

Do you have any experience from this casino?

Γεια σου Ρόμι,

Όχι, δεν το έχω κάνει ακόμα. Θα επανέλθω όταν μάθω περισσότερα.

Με εκτίμηση

Μανουήλ

Γεια σας, μετά από αρκετές προσπάθειες, κέρδισα επιτέλους κάποια χρήματα πίσω. Ωστόσο, η ανάληψή μου εξακολουθεί να λείπει. Έχω ανεβάσει τα έγγραφα πολλές φορές. Τα ίδια έγγραφα χρησιμοποιήθηκαν και για άλλους σκοπούς επαλήθευσης. Αλλά η ανάληψή μου εξακολουθεί να λείπει.

Νταϊάνα Χίλντεμπραντ

Ο άνδρας δεν λαμβάνει καμία επιβεβαίωση ότι έχει κάνει κατάθεση.

Νταϊάνα1323

Και η πληρωμή μου εξακολουθεί να λείπει. Παρά το γεγονός ότι έχω ανεβάσει έγγραφα.

Νταϊάνα1323

Hello, Diana, I would love to help, but there is no one from the casino here on the forum, so we have little to verify on our end. It may sound weird, but currently you are the one with the information. May I know whether the account was fully verified or perhaps did the casino suggest what could possibly go wrong? Have those documents been approved already?

What about the withdrawal—when did you submit the request?

I know there are a lot of questions, but that's the best we can do on the forum.

Dear Diana1323,

First of all, let us apologize for the late reply.

Thank you for sharing your feedback with us. We are sorry to hear that you've experienced issues with our cash out policy.

That being said, after checking your account, we can confirm that up to this date, we are still missing the part of the documents we require for the verification of your account, your proof of address if we have to be precise, and subsequently, for being able to process your withdrawal request, and that instead of providing them again correctly, your cancelled your withdrawal request.

We sent you numerous communications explaining that for proof of address we only accept an utility bill or a bank statement from the last six months, again, which we never got from you.

Once all of your documents are checked and verified by our Payments team, which can take up to 2 business days, the withdrawal is being processed, as stated in our cash out policy: https://goldeneplay.com/cash-out-policy.

We remain fully available, so please do not hesitate to contact us via our live chat service or via email at [email protected].

Hello,

If you'd like to increase the chances of the player replying, it's a good idea to use the "Reply" button. If the player has notifications enabled, they'll be alerted that someone has responded to their post.

Just a small tip that might help.🙂