I don’t play in the Casino, I bet on sports, but today when I wanted to withdraw my funds, my withdrawal was blocked and this is what I received in the mail:
We are contacting you regarding the account verification.
Please be informed that for security reasons you are requested to pass video verification.
Kindly check out the detailed information below:
The video has to be taken in selfie mode. Please, hold your phone in one hand and the same identity document used for identification on our website in another. With an identity document, you have to hold a piece of paper as well, where the current date, your full name, username and the name of our website is written.
Do not forget to pronounce all the information written on the paper verbally in English. Please, take a video according to these requirements and send it back to us."
I wonder if anyone has encountered this?
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