FamBet Casino - γενική συζήτηση (σελίδα 2)

Έτσι λέει στην ενότητα επιβεβαίωσης για μένα. Τους έστειλα ολόκληρο το τραπεζικό μου αντίγραφο του Ιουλίου, μια απόδειξη για τη συναλλαγή από την ιστοσελίδα της τράπεζας και ένα στιγμιότυπο οθόνης από το καζίνο που δείχνει τη μεταφορά στον λογαριασμό μου. Δεν καταλαβαίνω τι άλλο μπορώ να δημοσιεύσω.

Hello,

I read the post and would like to thank you for your precise description and excellent cooperation with the casino. I had some thoughts and especially the last post containing the notification, which gave me some clues. To me, it seems that the casino is somehow concerned about the origin of the money you deposited in it.

As far as I have learned thus far, those are typical concerns related to a few specific situations. a few examples:

1) Found patterns and similarities with other casino accounts—usually viewed as organized group of players following certain schemes

2) AML policy: using money provided by someone else to "wash" it through low-risk betting

To be clear here, I did not say you have done something wrong, yet it appears that for some reason the casino is concerned and very likely conducted a deeper investigation. Until they confirm or disprove the suspicions, the money are not usually paid. 🙁

What do you think now? Does any of that sound likewise? Did the casino ask you questions that were likely related to a similar scenario?

Γεια! Τώρα φαίνεται ότι ο λογαριασμός μου δεν χρειάζεται περαιτέρω επαλήθευση. Ας δούμε αν θα αρχίσουν να γίνονται οι αναλήψεις και θα σας ενημερώσω αν το πρόβλημα λυθεί. 🙂

Γεια σου Τόνι

Hello Toni! What a remarkable twist! I'm glad it was none of the scenarios! Sure thing, keep us all posted. I'll be around.

Κέρδισα 6.800€ στο Fam Bet. Έκαναν την πρώτη μου κατάθεση 500€ δύο μέρες αργότερα και από τότε δεν έχω δει τίποτα. Λένε ότι τα κέρδη μου έχουν πιστωθεί, αλλά τα χρήματα δεν έχουν φτάσει στην τράπεζα και έχουν περάσει περισσότερες από πέντε ημέρες.

Τα χρήματα που μου έχουν πιστωθεί, τα χρήματα που εκκρεμούν και τα χρήματα που πρέπει ακόμη να κάνω ανάληψη

Hi, I know it's not very convenient, but I think you should wait a little while longer because banking transfers are essentially the slowest payout option. Technically, this could mean a full week for this type of transfer, as some casinos only realize payouts a few days a week. Besides, you were paid a portion, which does not indicate an unwillingness to pay you, I guess.

I responded to you in the other thread regarding the complaint. Well, I hope you will be paid soon.

Hello, anything new?

When I saw that another player had not received their money, I wondered how Toni was doing. 🙂

Καλησπέρα. Έκανα μια ανάληψη στις 17 και η επεξεργασία της είναι ακόμα σε εξέλιξη. Στο chat, όλοι μου λένε συνέχεια το ίδιο πράγμα: χρειάζονται 3 έως 5 ημέρες. Ωστόσο, οι κανόνες λένε ότι χρειάζονται 3 ημέρες. Τι μπορώ να κάνω;

Κέρδισα στο καζίνο στις 17 και ακόμα δεν έχω λάβει την πληρωμή μου. Λένε ότι χρειάζονται 5 έως 7 ημέρες, ενώ οι κανόνες λένε εντός 3 ημερών. Τι πρέπει να κάνω;

Did you have to go through the verification process as well there? Have they requested any documents from you?

The time actually depends on many factors, you know, so it is not always 3 days as they have written in the terms.

Please let us know how the situation stands now, and check your email for any messages from the casino about your withdrawal, please. Also have a look in the spam folder, though, as sometimes these kinds of emails can end up there.

Γεια σας, στοιχημάτισα στο FAMBET CASINO και ο λογαριασμός μου μπλοκαρίστηκε και αναλύεται. Προσπαθώ να κάνω ανάληψη εδώ και 2 μήνες, αλλά δεν θέλουν να με πληρώσουν. Δύο φορές έφτιαξαν το Manual ανάληψης και την ακύρωσαν χωρίς να δώσουν καμία εξήγηση. Από το τελευταίο μου email δεν έχω λάβει απάντηση. Στη ζωντανή συνομιλία με την υποστήριξη μου είπαν ότι η ανάληψη θα διεκπεραιωθεί. Μέχρι στιγμής δεν έχω λάβει τίποτα. Μπορεί κάποιος να με βοηθήσει;

Hello,

Welcome to the forum. Normally, I would ask for more information, but if you say you've been trying to resolve this for more than two months, I'd say that says it all.

We created a special team to help players resolve casino-related problems, so I hope you are ready to lodge one. In my opinion, you could really use some help. Please start with this link:

https://pt.casino.guru/reclamacoes/submeter/formulario

We will surely try to resolve this.

I actually had a pretty smooth experience with the verification last week. It took about two days to get my documents approved, but once that was settled, my Bitcoin withdrawal hit my wallet in under 12 hours. I’ll take a thorough one-time check over a slow payout any day. Plus, the site is super snappy I can find new Amusnet releases in seconds, which is a nice change from some of the clunkier sites I've used lately. Honestly, if you just get the paperwork out of the way, the actual service is quite solid

Hello, thanks for sharing, are you perhaps using more than one account here? The review attempt was not accepted. To be fair and square, it appears to be a coordinated promotional booster action. We truly value transparency here.

I am surprised that I am the only one waiting for almost 2 full months for 1 single withdrawal to be processed by Fambet.

That surprises me, too. I saw that you had to verify your account, but did you manage to do that and pass the verification successfully? It’s pretty interesting that they asked you to do all this so late.

I am still waiting for confirmation, they told me it can take 10 business days to verify my account and I expect them to wait until the last moment which should be this Friday. They waited 1 full month to tell me I need to verify my account and I did it almost instantly. Very very strange behavior from Fambet so far...

To be honest, I wouldn't consider that normal either. Waiting a month for a withdrawal and then being asked for verification isn't user-friendly at all. They could have asked for it right away. In any case, I believe it will turn out well despite everything that's going on.

My account is now verified as they confirmed in my CasinoGuru complaint thread, lets see how long it takes for the first withdrawal to be processed. 11th this month marks 2 months of waiting...