FairPari Casino - γενική συζήτηση

Αν θέλετε να συζητήσετε οτιδήποτε σχετικό με το FairPari Casino, όπως τα παιχνίδια του, τα μπόνους του, τις μεθόδους πληρωμής του, τα ζητήματα με τον λογαριασμό σας, τις δυνατότητες υπεύθυνου στοιχηματισμού, ή οτιδήποτε άλλο, μπορείτε να το κάνετε εδώ.

It is the best casino. You can get 50 spins for this post! Happyy

Hi, does the casino have any promotion that players could get free spins for some comments on the casino or something? Is it also somehow specified or not and so you have to fulfill something specific? 🙂

Hi! Yesterday I registered at FairPari. Today I've deposited 15€ via Neteller. Afterwards I went to the "deposits" section, to deposit another 15€, but I found out that no deposit method was available and an "Authorization error" message was present in the place of the previously available deposit methods. Then I've filled in all the info in my profile and linked my mobile number (believing that this would solve the problem), but still nothing...

Also I tried to place a bet both on a roulette game and a sports game, to try out if at least this works normally, but even that is not possible.. Before depositing when I chose a bet event, in the bet column on the right the "Maximum amount:" had a specific sum (let's say 65.23€), depending on the casino/sports game.

After I deposited funds it says "Maximum amount: 00"... and if I try to place the bet an error message appears saying "The stake limit for this event is 0".

Lastly I went to withdraw, but on the withdraws section the Neteller method isn't available...

What's going on? Has anyone else encountered all of this before on FairPari or other 1xBet-like casinos?

Have you tried to contact the casino regarding this issue, please?

Is your money visible in the casino account?

Hello Romi! The money are visible for the time being - I just checked. And yes, I contacted support, told them about the problem and they gave me a generic answer, that the restrictions are in accordance with their terms and conditions. I asked the operator to be more specific, but instead he moved on to ask for my rating on his (non-existent) problem-solving approach... 🤷‍♂️🤷‍♂️

I'm posting the screenshot of the conversation between the operator and me, to see for yourself Romi.

So, do you have any visible payment methods in your account now, or not?

For deposits no.. there is an "Authorization error" message in their place. For withdrawals the only method missing is Neteller, which is the one I used to deposit...

Well, I hope that they will be able to fix it.

Do you have any winnings you would like to withdraw, though?

In that case, they should allow you to withdraw it by using some other payment method, for sure.

I don't have any winnings, because from the start they don't allow me to bet (as I wrote on my 1st post).. I would like my deposit back, sure, if they are not going to let me play on their online casino. But they don't provide me for withdrawal the method I deposited with, which is Neteller. For the other withdraw options (Skrill, BinacePay, Cryptos) I don't have accounts and I don't intend to create. The right thing is to let me withdraw my money with the same method they allowed me to deposit..

Unfortunately, though, if they don't offer that method for withdrawal, you have to choose some other one in order to get your money, you know.

Also, if the casino is unable to fix the issue and you still can't play there, they should give you your deposit back, of course, and if you experience more issues with that, perhaps our complaint team could help.

Surely think about it.

Yes, I would like your complaint team to help resolve the issues I face with FairPari casino! 🙂

In that case, please use this link where you can submit your complaint. Explain the situation in detail, and we'll see what can be done.

Hello Chris,

Thank you for providing the additional details.

We would like to clarify a few points so that the situation can be reviewed objectively and based on verifiable information.

At the moment, the only screenshot we can see shows an "Authorization error" in the deposit section. However, this screenshot alone does not confirm the other issues mentioned in your complaint, such as:

a permanent restriction of your account;

a zero betting limit across the platform;

a specific restriction preventing you from placing bets;

the inability to withdraw your deposit due to a technical or account-related restriction.

If you have screenshots showing these specific issues, we would appreciate it if you could provide them so that we can investigate the matter properly.

We would also like to clarify another important point. In your initial complaint, you stated that you were unable to place any bets. Could you please confirm whether you actually attempted to place a bet and received an error, or whether you simply noticed a displayed limit of 0 and concluded that betting was unavailable?

These are two different situations and require different investigation.

Could you also please clarify the current status of the matter?

Is the account currently accessible?

Are you currently unable to place a bet?

Are you currently unable to make a withdrawal?

Or was this an issue that occurred only temporarily after your deposit?

We are absolutely willing to investigate any genuine technical or account-related issue and assist in resolving it. However, in order to do so, we need specific details and supporting evidence for each individual issue described.

At this stage, based on the information currently provided, we can confirm only the authorization error shown in the screenshot. The other claims mentioned in the complaint have not yet been supported by any screenshots or other specific evidence.

Please provide the relevant screenshots and clarify the current status of your account, and we will be happy to review the case further.

Hi, based on what I can see, it seems quite likely that you’re a casino representative, right? If so, I’m sharing a link that may be useful. As a casino representative, you can have an account with us on the forum that is synchronized with your casino.

The link I’m sharing also contains further instructions for casino representative accounts. I’d appreciate it if you could take a look. We’d definitely be happy to welcome you, and I think communication with players is very important.

So feel free to check it out and follow the instructions provided.