That does sound like quite a long time, I’d say. That was your experience, yes, but you eventually managed to complete everything successfully, including the verification process, and you received your money as well.
I think the process should be a little faster after you’ve already completed the verification, especially since you mentioned that the verification itself took around a week. So that should at least save you that extra week.
We generally give casinos 14 days to complete either the withdrawal or the KYC process, and by then, the casino should be able to send the player their money.
Feel free to tell me a little more about your situation.🙂
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