Έρευνα για τις αμφιβολίες στο Vegascasino

Good morning, I've signed up to vegascasino with the normal bonus, the question is this: I played the volcanoes slot and won and in the meantime I've managed to withdraw 500 euros and so far so good, but is it possible that the withdrawal happens even without having sent the receipts that all the other houses require. My account has been verified and everything is fine. Has this happened to anyone?

Bom dia, me inscrevi na casa vegascasino com bônus o normal, a questão é a seguinte joguei na slot volcanoes e ganhei e entretanto consigo proceder ao levantamento de 500€ e até agora tudo bem, mas é possível que o saque aconteça mesmo sem ter mandado os comprovantes que todas as outras casas exigem. Tenho a conta verificada tudo certo. Já aconteceu com alguém?

Θα μπορούσατε να γίνετε πιο συγκεκριμένος και να μας πείτε σε ποιο καζίνο αναφέρεστε; Μπορείτε ακόμη και να δημοσιεύσετε τη διεύθυνση URL του εδώ.

Δεν ξέρω τι εννοείς με την ερώτησή σου, για να σου πω την αλήθεια.

Είναι αλήθεια ότι ο λογαριασμός σας σε αυτό το καζίνο επαληθεύτηκε χωρίς να στείλετε κανένα έγγραφο και καταφέρατε επίσης να κάνετε ανάληψη των κερδών σας; Αυτό είναι το νόημα;

Ορισμένα καζίνο δεν απαιτούν επαλήθευση, εσείς τώρα, οπότε ίσως αυτό να ισχύει και με αυτό. 🤷‍♀️

Good morning, the casino I'm referring to is https://vegasino4.com/pt/. I asked customer support and was told that if they needed to check the account they would ask for documents. I have €500 pending and it hasn't come out of review status yet. Do you know how long it usually takes?

Bom dia, o casino que me refiro é o https://vegasino4.com/pt/ questionei o apoio ao cliente e foi me dito que se fosse preciso verificar a conta solicitavam os documentos. Tenho 500€ pendente que ainda não saiu do do status de revisão. Sabem quanto tempo costuma demorar ?

Εντάξει, είμαι κι εγώ στη φωτογραφία τώρα.

Αυτή η ερώτηση αφορά την υποστήριξη του καζίνο.

Τι σου είπαν και πόσο καιρό το περίμενες;

Good morning, let's say I still meet their deadline. The withdrawal was requested on 08/05 at 00:57. What caught my attention is that the withdrawal does not go beyond the stage of being under review. Here are the screenshots of the support conversation

Bom dia, digamos que ainda cumpro o prazo deles o levantamento foi pedido no dia 05/08 às 00:57 o que me chamou a atenção é que o saque não passa da etapa de estar sob revisão. Aqui vou por as imagens da conversa no suporte

Support screenshot

Screenshot do suporte

Οπότε ίσως προσπαθήστε να κάνετε λίγη υπομονή.

Τι λες;

Είμαστε εδώ για να διαβάσουμε περισσότερες ενημερώσεις από εσάς, ωστόσο.

However, I'll post updates here until I see, but I'll say right now that it's a house I won't be playing.

Contudo vou postando aqui as atualizações até ver, mas digo desde já que será uma casa que não irei jogar.

Good morning, I'll update you on the feedback I received on day 3.

Bom dia,trago atualizações do feedback que me foi passado ao 3 dia.

Good afternoon, on Sunday I had a withdrawal of €500 canceled and I contacted support, which told me that the bank had rejected the payment. Support then advised me to make a new withdrawal request, but choosing another payment method, and so I did, and I'm hoping that what they stipulate of 3 working days for the withdrawal to arrive in the account will be met.

Boa tarde, no domingo tive o levantamento de 500€ cancelado e contactei o suporte o que me foi dito que o banco rejeitou o pagamento. Então o suporte aconselhou a realizar novo pedido de levantamento mas escolhendo outro método de pagamento e assim o fiz sigo esperando que seja cumprido o que eles estipulam os 3 dias úteis para que o levantamento caia na conta.

Εντάξει, ας δούμε αν η επόμενη μέθοδος πληρωμής λειτουργεί. Ποια μέθοδο σας συμβούλεψαν να επιλέξετε; 🤔

Good morning, I chose to make a bank transfer and it is still under review and today is the third working day after the withdrawal request. A real hassle for the payment to be made, I've never seen this before, but still a house that you recommend on your site.

Bom dia, optei por fazer transferência bancária e a mesma ainda está sob revisão completando hoje o terceiro dia ultil apos o pedido de levantamento. Um verdadeiro transtorno para o pagamento ser feito nunca vi isso antes, ainda assim uma casa que vocês recomendam no vosso site.

Ναι, έχει υψηλό δείκτη ασφάλειας επειδή δεν θεωρούμε ότι οι τρεις ημέρες αποτελούν καταστροφή. Το καζίνο δεν θα πρέπει να δίνει χρονικά πλαίσια εάν δεν μπορεί να τα τηρήσει για κάποιο λόγο, αλλά ακόμα κι έτσι, δεν τιμωρούμε το καζίνο για τρεις ημέρες.

Οι τραπεζικές μεταφορές μπορεί μερικές φορές να διαρκέσουν έως και 5 ημέρες, κάτι που θα έλεγα ότι είναι αρκετά φυσιολογικό. Οι αναλήψεις που ζητούν οι παίκτες ενδέχεται να μην καθυστερούν πάντα λόγω του καζίνο, επομένως είναι σημαντικό να το έχετε αυτό υπόψη σας.

Παρακαλούμε να είστε υπομονετικοί και να περιμένετε να σας φτάσουν τα χρήματα και, εάν υπάρξει κάποιο πρόβλημα, θα προσπαθήσουμε να σας βοηθήσουμε.

Good afternoon, I've been having this problem since August 5th, most casinos are efficient in their payments and check their customers to ensure security and efficiency. In relation to the casino itself the withdrawal is always in the same status which is under review and does not come out of it in the days that pass the status could advance the steps but none of this happens, I am patient but it is just a shame this house however I wait until today is on time but without any kind of doubt tomorrow will not be available and will come with some justification without any fit.

Boa tarde, estou desde 05/08 com esse transtorno a maior parte dos casinos são eficientes nos pagamentos e verificam os clientes para garantirem a segurança e eficiência. Em relação ao casino em si o saque está sempre no mesmo status que é sob revisão e não sai disso nos dias que passam o status podia avançar as etapas mas nada disso acontece, sou paciente mas é apenas uma vergonha essa casa contudo aguardo até hoje está no prazo mas sem qualquer tipo de dúvidas amanhã não vai estar disponível e vão vir com alguma justificação sem cabimento algum.

Α, αν έχετε να αντιμετωπίσετε αυτό το θέμα από τις 5 Αυγούστου, θα ήθελα να προσθέσω ότι δίνουμε στα καζίνο 14 ημέρες και, αν δεν καταφέρουν να παραδώσουν τα χρήματα, τότε μπορείτε να υποβάλετε καταγγελία και θα προσπαθήσουμε να σας βοηθήσουμε, όπως ανέφερα.

Φυσικά, δεν είναι και το πιο ευχάριστο πράγμα να περιμένεις χρήματα, αλλά πιστεύω ότι θα το δεις σύντομα.

Το καζίνο θα πρέπει σίγουρα να επικοινωνεί με τον παίκτη, αλλά αυτό δεν είναι πάντα το δυνατό του σημείο.

Good morning, yes it's been almost two weeks but today I contacted casino support and what I was told is that it's on time and so by tomorrow it should be in the account (something I don't really believe) but tomorrow will be 15 days and if the deposit isn't paid I'll file a complaint.

Bom dia, sim já vem de quase duas semanas contudo hoje entrei em contato com o suporte do casino e o que me foi transmitido é que está no prazo e então até amanhã deve estar na conta (algo que eu pouco acredito) contudo amanhã já faz os 15 dias se o depósito não for pago vou proceder a reclamação

Μπορείτε να ελέγξετε τον λογαριασμό παίκτη σας για να δείτε αν η ανάληψη εξακολουθεί να εκκρεμεί ή έχει ήδη ολοκληρωθεί; Φυσικά, αν χρειαστούν ακριβώς 15 ημέρες, θα περίμενα κι εγώ, και αν δεν λάβετε τίποτα, θα υποβάλετε καταγγελία.

Good afternoon, to inform you that the withdrawal was successful I have received confirmation by e-mail and the amount in the account, thank you for your availability

Boa tarde, para informar que o levantamento foi bem sucedido recebi a confirmação por e-mail e o montante na conta, obrigado pela disponibilidade

Τέλεια, χαίρομαι που το ακούω αυτό.

Δύο εβδομάδες είναι αρκετά μεγάλο χρονικό διάστημα, αλλά το σημαντικό είναι ότι πήρες τα χρήματά σου.

Πιστεύεις ότι μια τόσο μεγάλη περίοδος αναμονής θα σε αποθάρρυνε ή μήπως είσαι από τους ανθρώπους για τους οποίους το πιο σημαντικό είναι να έχεις πάρει τα χρήματά σου, ακόμα κι αν έπρεπε να τα περιμένεις για λίγο;

Good afternoon, it's certainly discouraging and puts a damper on the veracity of the casino, especially nowadays when most casinos are very efficient and quick with withdrawals.

Boa tarde, sem dúvidas que desanima e põe a veracidade do casino ainda por cima hoje em dia que a maior parte dos casinos são bastantes eficientes e rápidos nos levantamentos.