Hi, I have been really struggling with this casino for over 6 months now. I have had a payout about 7 months ago and since I had won £1800 in total.
I submitted the first withdrawal request on the around May time, they cancelled it due to technical error and then I submitted again, it got again cancelled due to another reason.
It's now been 6 months and I am still not getting my money back. Everytiime I try to speak to the Live Chat, they would close the live chat immediately after saying they need to go through security checks.
It is the worst nightmare for me honestly. I repeatedly email them but all I am getting is the same answer. I am genuinely depressed about this situation.
This is really an unpleasant, long-going situation you have described.
Unfortunately, this casino has a really low safety index and also operates without a license, so there is nowhere to turn to.
Our complaint team will try to contact the casino as soon as we review your complaint, but I can already tell you that there is not much hope in getting any answers from them. You can see it also in other complaints submitted for this casino here.
May I ask when was the last time you actually withdrawn your winnings from this casino?
The Legacy of Dead game at Doctor Spin Casino is an absolute favorite of mine! The stunning graphics and immersive gameplay create an unforgettable experience, and every spin offers a real shot at impressive rewards. I would definitely recommend it to anyone who loves action-packed and thrilling games!
Sounds cool!
What is the RTP for this fantastic game on websites where you frequently play it? I believe these impressive rewards suggest a higher RTP value; is that correct?
No Tanja 88, it's not cool. The games are horribly limited and they are not paying out.
. Look how many times they have cancelled my withdrawals!! It's been since May 2024!!!!
And Radka, please DO NOT agree with someone who is trying to encourage people to use Doctorspins anymore. It's the biggest scam you will ever come across.
You work for them don't you? What you are doing is inhumane. This website is the biggest scam you will ever encounter.
If I could take them to court I would!
No Tanja 88, it's not cool. The games are horribly limited and they are not paying out.. Look how many times they have cancelled my withdrawals!! It's been since May 2024!!!!
And Radka, please DO NOT agree with someone who is trying to encourage people to use Doctorspins anymore. It's the biggest scam you will ever come across.
I don't think that the user above was trying to promote the casino at all, to tell you the truth. To me, it looks like he/she was just trying to write about the one particular game in the post, and Radka tried to learn more information, you know. 🤷♀️
It is quite obvious that this casino is not very safe to play at when you look at the safety index.
I was reading some feedbacks here in Doctor Spins Casino and it is very engaging to try ,can you please share to me more your experiences.
Hi,
this is a curious occurance; may I know whether you have anything in common with Tanja 88?
In any case, I believe it is worth reading at least a coupe of the recent posts. Specifically, the last one contains a warning:
It is quite obvious that this casino is not very safe to play at when you look at the safety index.
(https://casino.guru/doctor-spins-casino-review)
I'm posting a screenshot just in case the link would not work for you. In any case, such sites are very dangerous, and you risk your winnings won't be paid out if you play there.
How does it feel now?
Hi Tanja,
Don't you pretend that you are not trying to promote this criminal casino on my thread.
Just go away and stop encouraging players to play in this fucking casino who doesn't pay out.
Hi, I know that this is something that players should definitely not do, but it is good to control yourself a bit and keep some dignity.
Radka explained that this casino is absolutely not suitable for trying some games and I hope all players can see that if they go through the whole thread.
But the opinion can be expressed in a more polite way.
It is official, or as close to official as it can get. I have researched this casino in full and although it is common knowledge that this casino does not have a proper license, what really makes me laugh is that they have the nerve to claim the license was issued in Chrysoupoli in Cyprus. There is a big problem there; there is no village, town or city called Chrysoupoli in Cyprus. There is nothing that sounds the same, or is even remotely spelt similar. I have been trying to withdraw £87, but I am sure they will not pay and they are even refusing to answer any emails and all you get from chatbot/customer services are copy and pasted answers which are the same every time.
This casino is a scam and it is my mission to get this closed down. As for the twenty-one days to get your money paid out, if I had seen that, I would never have deposited. Stay clear and do not put money into this casino, because if you do happen to be a winner, you will never get it. As for the address in Costa Rica, Del Sauzal 9788 75000 Merca Costa Rica, that too appears not to exist. So where are we going? Fraud? Theft? Terrorism? Money laundering? What an experience. Still, I have a huge shock in store for them. STAY WELL CLEAR OF THIS SITE!
Hello, I think our review says it all and they are probably lying to you about the license because they don't have one. But I don't have to tell you that because you found it out yourself and I doubt very much that if someone wins money here they will get it in their account. Obviously, I would avoid such casinos and always check beforehand some information about where I am going to play in order not to lose my deposit in advance.
That's probably my recommendation, and I hope you don't have a similar situation happen to you again.
Hi anyone else with doctor spins and have bother with withdrawals
That their relevant department has been contacted and theyl be in contact soon then cut you out of chat but that's all I'm fobbed of with up on till the 21 days it was under clearance now after the 21 days it's with them
Yes I have been waiting months, always some excuse. Wish I looked at the reviews first, dont think I will be getting my money. DO NOT USE.
Have you got any further with this? Is there anyway we can take it further? I have waited for nearly 2 months for my £600 withdrawal. Looking at other responses from here i'm accepting I may never receive my winnings.
I've got no further from them get plenty of emails an tx about everyday deposits an bonuses just none fro their customer support I accepted not getting it either but just keep messaging them every day
Δωρεάν επαγγελματικά εκπαιδευτικά μαθήματα για υπαλλήλους online καζίνο, με στόχο τις καλύτερες πρακτικές του κλάδου, τη βελτίωση της εμπειρίας των παικτών, και τη δίκαιη προσέγγιση στα τυχερά παιχνίδια.
Μια πρωτοβουλία που ξεκινήσαμε με στόχο τη δημιουργία ενός συστήματος καθολικού αυτο-αποκλεισμού, που θα επιτρέπει στους ευάλωτους παίκτες να μπλοκάρουν την πρόσβασή τους σε όλες τις ευκαιρίες online τυχερών παιχνιδιών.
Μια πλατφόρμα που έχει δημιουργηθεί για να επιδείξει όλες μας τις προσπάθειες που στοχεύουν στην πραγματοποίηση του οράματος ενός πιο ασφαλούς και πιο διαφανούς κλάδου τυχερών παιχνιδιών.
Ένα φιλόδοξο έργο στόχος του οποίου είναι να τιμήσει τις μεγαλύτερες και πιο υπεύθυνες εταιρείες στον κλάδο των online τυχερών παιχνιδιών και να τους αποδώσει την αναγνώριση που αξίζουν.
