Not paid my winnings

I won $3000 and it is still pending , I have withdrawn before with no problems but this time they have not paid me yet. I have sent 2 emails asking when they will release my funds with no reply

Hello,

I'm sorry you're facing such an issue now.

I'd say that your bigger winnings may trigger some further verification. In any case, the casino should keep you informed.

Can you advise the casino, please? It would be useful to know where you encounter this problem.

Allspinswin is the casino I've withdrawn many times in the past and they have always been quick but never this long. I have received an email advising the my withdraw is been reviewed and they would advise me with any updates. This has never happened in the past so I hope they come good. Also email was sent advising all my documents have been approved and updated

Hello,

I'd say that as long as you're regularly updated it's all ok. Maybe, it's been quite a while since your account was fully verified, so the casino simply needed an update. Kindly let us know when you receive your winning, please.

It will be soon, I hope.

Radka good news allspinswin have emailed me advising they have processed my withdrawl and they have regained my trust and will continue to stay with them.

Thankyou for listening and replying to me

Vinka

Hello there,

good to know - congratulations! 🙂

What was the reason for this occasional delay, please?

Not sure maybe as they said just reviewing my withdrawl. It's now restored my faith in allspinswin as they have been my main casino that I play .

Thankyou for listening.

Vinka

It's important that you find the casino's approach reasonable, I'd say. 🙂

If you ever experience anything worth mentioning and sharing, please come back and let us know 👍

Just a kind reminder: please use the "reply" button, otherwise the person you wrote to will not be notified. Thank you 🙂

May I know whether your account has been fully verified, please? I'd say that 17 days are quite too much.

What is the latest info you got from the casino, please?

Hi, thank you for that. I was advised today that my withdrawal was processed today. The delay was due to a technical issue on their payment providers side.

Hi Mara, how long did it take them to pay? I currently have a withdrawal that has been pending for 17 business days.

Have you got any reason from the casino, I wonder?

I guess it's worth the complaint. 🤔