πριν από 2 έτη
Hi, I would like to ask you a question offline. Can you send me your email @ casino.guru
Thanks
CryptoReels Casino - γενική συζήτηση (σελίδα 2)
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πριν από 2 έτη
Radka, You should read all the user reviews from all the casinos and base the casinos reputation, rating on players that are experiencing problems in realtime.. Some of the casinos that I played at have 30 unsolved complaints but meanwhile they have a perfect reputation? how could that be?...
πριν από 2 έτη
Hello,
Allow me to demonstrate on Cryptoreels. We get several factors into consideration such as:
In this case, there is currently no open complaint as well as not a single one in total.
If you would like to ask about a different casino, please do so in its thread. I will try to provide an aswer.
Thank you.
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πριν από 2 έτη
θα ήθελα βοήθεια.
Είμαι από τη Βραζιλία και είχα κέρδη με τις δωρεάν περιστροφές. Θα ήθελα να μάθω πώς να αποσύρω τα κέρδη μου. Επειδή φαίνεται ότι ο λογαριασμός μου δεν έχει πρόσβαση στο τμήμα ταμείου.
Αυτόματη μετάφραση:
πριν από 2 έτη
Hello,
sadly, you should ask the casino's staff, try their live chat saying something like"How can I withdraw my winnings, please?"
Please keep in mind that you may need to deposit first to be able to withdraw any winnings. I'd also suspect some max cashout limit when it comes to winnings coming from the bonus.
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πριν από 2 έτη
Ευχαριστώ για την απάντησή σας και συγγνώμη για την καθυστέρηση να έρθω να σας ευχαριστήσω. Όλα πήγαν καλά. Έλαβα τα κέρδη μου των 150 δολαρίων. Και οι διακομιστές είναι εξαιρετικοί!
Αυτόματη μετάφραση:
πριν από 2 έτη
Hello,
I'm happy you let us know 🙂 no need to worry.
It's always nice finding a reliable casino.
Do you still play there, I wonder? Have you visited any other great casinos in the meantime?
πριν από 11 μήνες
Radkaaaaa!!!?
weeeaaaa!!!
Cryptoreels Casino has not pay me for a tournament wining is only 100 dollars American but I’m so surprised everything was working well for a while with them until now I read the "small and limited" T&C and there is no reason to hold my winnings there are not in my account yet after 6 hours that the tournament ended…
at this point I’m just paranoid maybe but I don’t have a good feeling…
πριν από 11 μήνες
Heyyyy!
Uhm, I would not say you're being paranoid, more likely, it's just your troublesome experience taking control for the moment...
If I may, I think after just several hours it is too early for real doubts, hm? 😉
Let's give the casino a few days to catch up with your victory first. Have you by chance received any sort of official confirmation stating you had actually won? This is usually the first step 🤔
Let me know 💚
Oh, and where are my manners now? Great congratulations to you!!!✨🐱🏍🙌
πριν από 11 μήνες
Mmm.. . I have a screenshot…
but no other confirmation
they told me on the chat that they are having a software update andas well first they say it may take up to 2 days to contact me via email "with my winnings"
they have been very polite but I was so frustrated anyways cuz I’m so afraid because of the very first comment the first agent I talked said something like: "let me check if there is no a limit on the payouts for this"
i was like: uh? What do you mean?? Limit of payouts??
then she never mentioned that again, but that scared the crap out of me!! Lol!!!
Not again please!!! Lol…
Έγινε επεξεργασία από τον συντάκτη πριν από 11 μήνες
πριν από 11 μήνες
Oh my!!… I just wrote the bible of responses to you and I think there was a glitch and didn’t go through… lol!!!!!
πριν από 11 μήνες
Oh no! Sorry I was just a page back on the forum there is my response… lol!!
πριν από 11 μήνες
Yay!!!!
problem solved!
look!
ooff! Big scare! I’m such a a a…"scaredy-cat" now… lol!
thanks for your support dear Radka!
it’s all that counts!
luv,
Lili.
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πριν από 11 μήνες
Raaaaaadkaaaaaa!!?
guess what???
now this issue got worse, they have double-paid me cuz the system added automatically the win Just recently after the manager had added manually the founds, I email him letting him know that, but the complication is that I was just playing my tournament and buying add ons without noticing I was using the overpayment money I used less than 10 dollars because I should’ve have at least 100 more right but I only have 90-something left and I was confused because actually I should’ve have near nothing or nothing at all left, so I checked the history and yes, I confirmed, I have been pay double almost at the end of my current (running) tournament playing time.
weeeeeaaaaa!
I just can’t caught a break!
lol!
the worst part is that I’m in first place again! What if they cancel my tournament participation??? Weeeeaaaaa!
I’m so annoyed!!… worried and afraid!!…
πριν από 11 μήνες
I'm here, Lili.
Keep your head cool. Take a deep breath.
Inform the casino, then allow them some time to deal with it. Hm? I'd say acquiring the winning prize twice is actually a better kind of issue. Just remember that a few hours back you were quite worried whether you get something at all. 😉
Try to be patient and do not worry too much.
Mistakes happen sometimes, don't let that get over you 🙏😉💚
Keep me up to date 🤞🤞
πριν από 11 μήνες
Radkis!!?
(If I can call you a nick name now, is the way I "baby talk" to people I like) heheh…
sorry I didn’t updated you again earlier , all good now !! I called the casino on the phone and explained, they fixed the problem! Right away and I even got prized with extra 25 dollars for my troubles they deducted most of the money but didn’t take the whole 100 dollars they left 25 in my account to play with and they just said "carry on".. keep playing..hehe!
yay!!
I’m so happy!!
you’re my real guru Radkis! You keep me calm in the madness…
cuz you are cool as a cucumber…
I wonder if you actually had ever freak out?? Never??
lol you’re so awesome!
wanna be like you when I grow up!
haha!
πριν από 11 μήνες
😂 I haven't laughed like this in a long time!
The important thing is that the problem is gone now. Keep smiling! You deserve that!
Honestly, I have to say that you praised me a little too much, and if it goes to freaking out, I think I had my good portion when I was younger! 😊 For now, I try to be a little more patient and empathic, which are sometimes my weak sides.
Thank you for these beautiful words - when you grow up one day, you better be yourself. 😉💚
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